Hi, I submitted a support request last week but haven’t heard anything back except for “we’ve received your request”. I ordered a bunch of wood and the packaging slip shows the correctly ordered items but the box contained only acrylic, which I didn’t order. It’s not really a tech support item but I didn’t see and order problem email to send this too. What should I do?
That was the right thing to do. They have to track down the wrong order manually by dealing with the supplier, so it can take a little bit of time. Posting here has opened another ticket on it, so once they see it, they’ll let you know what the status is.
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Thank you
Hi wwsmith74,
It looks like we were able to take are of this over email. I’ll be closing this thread.
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