i already tried writing an email got an automated answer stating that it might take a couple of days for GF to respond so i hope I can get some quick help here.
Yesterday i finally got an Email from UPS stating they have a delivery from Glowforge and need a translated description from the containing goods in german. They also sent me the packingslip to check out if everything there was okay…well…
on the slip it states that the value of the package (and therefore the amount i have to pay taxes for) is 6690 $. But this can’t be true…
I ordered my Glowforge back in the days and paid for the Pro model including air filter and shipping costs for both to Germany exactly 4949,00 $.
So even if the airfilter is somehow magically included in this delivery it still leaves a difference of around 1700 $ …again…an amount that i have to pay taxes for.
And without the airfilter and the shipping costs of the airfilter the actual value of the package should be even less than the 4949,00$.
Has anyone of you here experienced something similar? Is there any way to contact @dan 's people without having to wait a couple of days for their response and risk the unit being shipped back again?
Any help is appreciated