www.Glowforge.com Down? 11/9/2017 @ 2:45pm EST


#1

Is anyone else getting an application error when trying to go to https://glowforge.com/ ?


#2

I am.


#3

I am as well.


#4

yep


#5

I should also note that this is me trying to set it up after receipt. Hell of a first day. XD


#6

More importantly, app.glowforge.com is down.


#7

Oh no… That sucks. I just wanted to check my date or notifications. I received my golden email last Friday but nothing more since.


#8

If you received the email there won’t be any other notifications. And the estimated shipping date will normally disappear soon after acceptance.


#9

glowforge.com is down for me.

app.glowforge.com is working for me.


#10

Both are back.


#11

@rpegg I confirmed my address and accepted it but how long before I receive tracking info. Do you know?


#12

Confirmed. site is back.


#13

Clearly dev got doughnut.


#14

Quite some time. Often just before it arrives. A couple of folks have received the shipping notice after the laser arrived. Glowforge is not a good source of shipping info. MyChoice at UPS is much more accurate.

Will probably get the Proofgrade about 10 days after the email. The GF could come anywhere from 2-6 weeks after the original email.


#15

Yep. Both back now.


#16

@rpegg Thanks for the intel. Was hoping for better tracking data but oh well. Lets keep it a surprise till the end I guess.


#17

Our Internet (comcast) has been down and up twice this afternoon.


#18

Looks like I’m back in business. Thanks for the updates.


#19


#20

Thanks for the heads up! We had about 10 minutes of downtime, which our team rushed to set right.