Hello we have a basic unit and are experiencing y axis issues. The laser head is trying to go further than the stop on the left side of the bed, after a cold start up. Is there a re-calibration we can do. I am worried that the laser head will become damaged because it is bouncing, against the end stop multiple times. Every time I start the laser I hear this noise, from the bouncing, and immediately turn it off.
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That happens once in a while and it won’t hurt anything. But you should send an email to support@glowforge.com when it happens.
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Hi Jules,
Thank you. I turned the machine off and repositioned the logo on the head under the camera, as suggested by other forum posts. It is up and working now. Thank you!
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Thats what support told me when it happened. I would recommend letting support know when it happens, just so they can try to fix whatever is causing it.
Also, Welcome!
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Congrats on your GF 
!
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Same here on occasion. Support told me to be sure and turn the machine off before you re position the head or gantry.
Welcome!
You will find the forum a very valuable resource! Being new to lasers and CNC I don’t know what I would do without these people.
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@taufiero welcome to the forum. 
Please let us know how it goes how you are enjoying the Glowforge!
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I had this happn, but on the right side. Restarting in center had no positive effect , but moving and starting on the opposite side corrected it.
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https://www.instagram.com/explore/locations/17845901/pilchuck-glass-school/
we love it !
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Welcome to the forum and congrats on the Glowforge. Can’t wait to see what you do with it!
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Welcome and Congrats! Nice work, and cool school you’ve got!
Welcome!
Glad you got it sorted