So, I’m on my third Glowforge Pro and I just received my latest machine on 11/13. Today I was doing an engrave (53 minutes total) and just a few minutes in, I get the yellow light and a message that it needs to cool down. It’s 63 degrees in the room. Several restarts later and I’m still getting the stupid yellow button. Fans look fairly clean, checked the connection on the white cable, completely unplugged it for over 10 minutes . . . . . just don’t know what to do.
Sent an email to support, but no answer yet. Any suggestions for what I can try while I wait?