Bre Pettis (investor of Glowforge) buys Other Machine Co

[jason.fuller0]

I found the information from the December delay posting.

@dan

Longer warranty

As you may know, the Glowforge Basic comes with a 6 month warranty, and the Glowforge Pro comes with a 12 month warranty. We’ve heard from you, our customers, that those numbers make you nervous. That it sounds like we don’t stand behind the quality of what we built.

We do.

That’s why we’re adding six months to your warranty. The Glowforge Basic will be covered for 12 months, and the Glowforge Pro will be covered for 18 months. Of course, the warranty clock doesn’t even start ticking until we ship your final, production Glowforge.

Again, this is something that can be quite expensive - but only if our product isn’t great. We’re now on track to make it great, and we’re going to share that peace of mind with you.