Sooooo, what are the chances I can ship you back just my box so that you guys ship me one of the spiffy new (smaller) boxes in return. THEN, I’ll have a spiffy, smaller box to store that I hang onto for the next time I need to ship you guys a box (THAT ONE containing my Glowforge when the tube dies)… Unless, of course, you have certified 
techs in the area by then who can just come to my house and fix it for me.
Also, haven’t heard anything on this one yet, but for those of us that recieved our before you started shipping black crumbtrays: any chance we can purchase one someday? Wasn’t exactly planning on the image of a unicorn head being permenently burned into my crumb tray after making my daughter’s day… “Emmet” feels so embarrassed now.