I am not entirely surprised, as it seemed like only in the last week has a real beta tester been able to use the machine, so having all that testing wrapped up and items starting to ship in a short few months seemed tight. In the end we all want a machine that works and does what it says, so I understand taking the time to get it right. I’ve had to inform customers of delays and it’s decidedly not fun, so I feel ya @dan The free materials are appreciated, it’s more than most companies would do.
I’m still disappointed though, as this puts a serious delay in a product release that I was really planning for the middle of the year. The Glowforge and its capabilities are an integral aspect of the design and the only realistic way I can produce the item to my standards (yes, technically I could pay a 3rd party ridiculous fees per piece but the cost, amount of experimentation needed and lack of control just doesn’t make that viable). Not having the GF until the end of the year is going to put a big ding in my release schedule. There’s nothing I can do but wait now (unless they toss me on the Beta bus at some point) but now I probably have to develop some new product to fill the gap so I have something in front of my customers. Crumbs.
I know we’ll get them and I’m sure they will live up to the expectations we all have, but not seeing it for another 8-9 months is going to feel really long.