Glowforge shipping date, beta releases, and bonus materials

[dan]

@chadmart1076

In my opinion Glowforge didn’t have to, and shouldn’t be expected to offer up freebies at all, because this kind of delay should be expected.

Thanks. It may happen a lot but that doesn’t make us feel any better that it happened to us. Or more to the point, to all of you.

@joe

I have a question about the Proofgrade™ material. When you start selling it, will it be offered to everyone, even people who do not have a Glowforge? Or are you going to exclusively sell it to Glowforge owners?

Right now we’re focused on all of you, but I see no reason other laser owners can’t place orders for it as well. We’re really proud of the materials we’re having custom-made and I don’t think there’s anything like it available right now on the market.

@hannah_beisang

just not even sure if sticking around is feasible and it just sucks that this is affecting my own quality and business.

I’m so sorry, Hannah. I don’t blame you for being upset and I wish we hadn’t let you down.

@YML

You can imagine our disappointment in the delay, but more importantly, we want you to know that we are NOT cancelling - we are waiting for the amazing product that we know you are creating.

Thank you. As a dad who spends a lot of time thinking about what kids are going to do during the summer, I know how important this can be, and I’m so very sorry we let you down. We’re going to redouble our efforts to make the product worth waiting for.

@eric1

I may understand the reasoning behind the change, but it doesn’t make it any less a sour pill to swallow.

I am sorry. I don’t blame you for being upset, and I truly apologize.

@takitus

I didnt receive an email at all, not in spam or anything.

@bailey is sitting next to me investigating this with our email provider directly. We’ll get it set right ASAP.

@and_ark_studio

It is appreciated the gift @dan ! (I have one question: we will be able to choose the materials that we will receive?)

Thank you. Right now we’re planning to send everyone the same assortment, as individually packing and shipping materials could take longer.

@steph

I would be so excited if leather was included in the materials kit

It will definitely be available for purchase (and it’s a dream to work with as you can see from some of the leather projects we’ve posted), we just haven’t figured out if we’ll be able to include any in the materials we send you.

@kyle_emerick

It was stated in the latest update email about the book again. I did not receive one previously as I chimed in too late. Can I still receive one while I wait on my GF?

Yes! Just email support@glowforge.com and we can get you set up with the ebook version.

@dhanvinddvs

Remeber, that’s just Canada. Dan has said that the shipping is on them, so I’m sure the cost will even out to be about 200 per person.

We’re not including the shipping cost (which we’re going to pay on your behalf) when we say it’s $150 worth of materials.

@chris.majewski

are we getting a 20% or 10% discount till Jan 1st 2018? After that is it a 10% or a 0% discount? I assume 10% then 0%.

I apologize for the confusion; the top part was meant as a summary. Glowforge Founder status is permanent; that will get you a 10% materials and designs discount through 2017. We may do more as well later.

and I <3 your reaction gif.