Iām really happy to have you jump in the forum, @Uncle_Dan! Canāt wait to see some of your projects.
We havenāt released automatic kerf compensation software yet. In the mean time, itās quick if a little non-obvious to do it manually. The tutorials explain it - once you get the knack, itās just a minute or too, but itās not intuitive and easy to forget. I look forward to when we can release support for it to get rid of that problem.
Hi Dan! It is a honour to read you and to be able to reply to you.
I was wondering if I can access the Store in my present status, (i.e. not having my GlowForge yet). I just canāt wait to put my hands on my Pro version of your machine. I went all the way, since I want the best right away ā¦ but I still drive a Civic! Hahaha!
Jules told me that you might have problems shipping prograde material to Canada ā¦ Is this true, or that issue was solved?
Have a great day, Dan! Thank you for reading and take sone time on your busy schedule for my concern. This reflects your companyās care for its customers. I like that a lot. I feel confident!
You bet! Normally I leave those to more knowledgeable minds - if you post each question in Problems & Support, someone from our customer success team will get back to you right away. But I believe the store isnāt open until we ship, and we donāt forsee any problems shipping Proofgrade material to Canada, although we havenāt started nor announced the costs yet.
Thanks, Dan. Let me thank you for your quick reply. THAT is what I call Ā« True Customer Service Ā»
I will ask further questions on that section, then.
Have a nice day, and thanks for the information.