Glen, I’m not Dan, (he’s a guy, it’s difficult to confuse the two of us), but I sincerely hope you don’t give up on it.
It’s not fair that the International folk have to wait so much longer than anyone else, but I firmly believe it is still due to logistics, and not any reason other than that. There isn’t anything they can do other than make sure everything is working as well as they can get it before they start shipping these things out overseas. Look at how much trouble they are still having with domestic shipments…they can’t afford to have that happen with the international shipments. They can’t be shipping replacement units internationally the way they are having to do here, the cost would be punitive.
On the plus side, for you guys, you are going to get a machine that is rock solid when you get it, and won’t have to struggle through the occasional downtimes and blips that we are seeing now. The software will be tweaked a lot further along than it is now. No alignment issues. No hang-ups in processing. (Or a lot fewer…no one can say none without sounding like an idiot.)
The last folks to get the machines will get machines that have a lot of the bugs worked out, and more capabilities than these see. I know it’s not much to hang on to, but your learning curve is going to be a lot easier than ours was. You’ll probably get up to speed quicker than some of the folks receiving them now.
Anyway, the situation totally sux, I know it, you know it, they know it. And I know they feel bad about it. They just can’t give out information they don’t have.
And I see @dan is replying as well, so just ignore this. (But hang in there.)