Schedule update (December '16)


#678

I’m not asking for any further assurance. I got what I needed.

I don’t think comments on this forum clog the delivery of the device, neither did poor planning. It was going to take as long as it was going to take if Dan and his team could estimate it properly or not. I wish he’d not gotten that wrong, he clearly wishes that more than I do, doesn’t change the eventual delivery date even if he’s wrong again.

And you make my point form me. Confezioni’s request didn’t need someone injecting their opinion dismissing him. If I’d known Dan asked us to answer on his behalf I believe I’d have done that instead of trying to make room for Dan to answer himself.

I don’t begrudge anyone having a say so long as points of view aren’t being swarmed into silence. Including those who think I’m a :poop:head.

If/when this thread closes, or even prior, I’d love to see progress. Can GF share a list of active challenges being discovered and those recently resolved? Are test units confirming that X is now clear and that Y is no-longer causing Z? I believe I signed up for everything forum, am I missing those (if they exist)?

Last time I saw someone ask, video session, it was difficult due to agreements with the part manufacturers.


#679

The progress is being, (for lack of a better word), “collected”, by some of the members and will be posted in a weekly highlights thread for those who do not want to spend time interacting with the rest of the forum to find them.

These currently appear in the Everything Else category.


#680

You are not missing any major information. I know you want more and believe it or not we have seen slightly more since the schedule reboot. Capability updates? Sure, as they occur. But progress/problem updates. Nope. Haven’t seen any indication those will be part of any future communication.


#681

For what it’s worth, I second the suggestion that we should have the option to choose between:

  1. the materials voucher
  2. a discount (partial refund) of the equivalent cash value
    Note that the equivalent money could very well be lower than the materials (given the quantity, vouchers were probably bought at a discounted price instead that the same dollars that they entitle you to spend)

As pointed already, the second choice makes sense for international customers for taxes and shipping.
It could be preferred by some US customers as well.

Sadly, the answer on the Q&A was vague and from Dan’s latest post it really sounds like it’s not going to happen.


#682

Dan seems to have acknowledged the issue, first step to some kind of solution.

I’d even welcome 3) a donation of the materiel to a local maker fair outreach to kids. A single sheet of proof grade materiel could help a handful of kids understand making things is fun.


#683

Yep. You interpreted that correctly. And it’s the final answer.

They won’t be making any changes to the offerings. We have a choice of accepting them or not.


#684

I’m sure when the time comes GF buyers in the US will be glad to pay 75-80c on the dollar for vouchers that international buyers can’t effectively use. I know I would.


#685

That’s true, I’d temporarily forgotten about that idea. It does offer a little something from their fellow Glowforgers that some folks might be interested in. :relaxed:


#686

And now it’s 50 and raining. Washing off the remnants on the road & driveways but it’s going back into the 20s and it’ll flash freeze whatever’s left on the roads tonight. Gonna be a fun commute in the morning :slight_smile:


#687

I thought I read you’d only got fish here. Raining cats and dogs is one thing, but snowing fish ???


#688

Me too.

Yup. More lawyers too. :wink:


#689

As far as I can tell, nobody anywhere has a glowforge. How can you be scheduled to complete delivery at any point, if you haven’t /begun/ delivery? Every six months you announce another six month delay - which means that either the first delivery date offered was pie-in-the-sky fiction, and not a projection, or we are being scammed. And every six months you demonstrate that either you have no /actual/ schedule for delivery and are simply setting an arbitrary date to keep people quiet, or you have no actual product. And every six months the second conclusion in each set seems more likely than the first.


#690

It is true nobody has a production Glowforge but there are two preproduction units in the wild and a dozen or so visible Beta units.

The preproduction units don’t do many of the magical features though. So far it is just a nice compact laser cutter with a simple user interface and integral cooling and pre-aligned enclosed optics. 3D engraving with variable focus has been demonstrated and seems close to being released. The camera preview works to place your design on the work piece. The trace function works, but is only accurate in the centre.

So I agree the finished item as advertised does seem a long way off but I don’t think it is a total scam as you can get your money back, but I agree the timescales have always been a big con.


#691

Sorry, I’m working from tablet so can’t link…

You can send Alisoncircus to @marmak3261’s latest video on the Show and Tell thread Palmer…and they’ve got the alignment issue on flat engraving worked out now acc. to the latest release letter.
:relaxed:


#692

@alisoncircus, welcome to the forum. I have a Glowforge. It is a pre-release model that comes from the production line but has a few features still to be implemented. It works very well and I have done quite a few projects with it. Search the forum for with these search terms: user:@marmak3261 pre-release.


#693

Exactly. A video of a working product, a delivery date and a price. Not sure I back it without that date and a near production video either.

From there one delay sure, two …

GF reached out to collect these “first timers” (good description) and their financial commitment. I get there’s more competition for that investor dollar and that is leading to these flashy demos like https://shapertools.com/ creating new expectations.

Those who’ve backed projects in the past didn’t enter this market, the risk was up front. I knew I was gambling 50$ on a widget backing a home video. This new level of marketing is crossing over into the conventional markets.

I don’t know where this ends up, what expectations funders can hold to as these lines keep blurring. Less than conventional, more than the gamble it used to be. Less than what I’m expecting, more than people telling you this is normal.


#694

Of course it does; that’s the part you sled on! :smile:


#695

@dan How about for international customers you allow the $50 Inventables credit to be used as a credit against the GF design store?

Might be a good alternative to a straight discount off the price of a GF that some are asking for…


#696

It’s a great suggestion, but unfortunately, I don’t think we’ll be able to make any special arrangements.


#697

How about for everyone then, rather than a special arrangement?

You’re up late… 8:15pm in Sydney!