Welcome to the forum. There are many topics that discuss the unique features of the Glowforge, Here is what pursuaded me:
- Camera for the whole bed and then a macro camera for the head to fine positions. Being able to position through camera image overlaying the materials is excellent.
- Control software custom made and executed in the cloud that works with graphic design programs I already use.
- Cross platform software: I can use it on all my computing devices.
- Catalog of design and materials that work right out of the box.
- Availability of replacement parts.
Here is another thread that is discussing the issues you raise: