I have to say I am very disappointed that my tube is only rated for 2 years at 3,200 dollars. This machine is not worth 1,500 a year average and I am very upset that you would pull one over on us. The worst thing a company can do is overprice their goods and repairs.
“The Glowforge tube is rated by the manufacturer for 2 years. We’re doing lifetime testing now to dial that in a little more closely.
The tube is covered under the warranty. Out of warranty, we’ll replace it and realign it for you for $499, including roundtrip shipping in the US. We’ll also have a replacement tube part available for purchase.”