Hey guys. I have had this issue before. AI tech support is the one I believe that ended up fixing the issue, and I couldn’t understand a word he was saying, so I am not sure what the problem ended up to be. It started happening again after AI updated this past week.
If I open up older SVG files that I made prior to the recent AI update, they open fine. If I create a new SVG file, save it as SVG with these settings
I get this message when I attempt to re-open the file in AI. (Also, GFUI says an error occurred)
I am not sure what the heck the issue is. I have googled, and you tubed, searched adobe’s support forum, GF community forum, and have called AI tech support SEVERAL times now. Each time I get someone who takes anywhere from 40 mins to TWO HOURS to solve the problem. And it works each time. Until I end the computer screen share session. It is the craziest thing. I have something somewhere that is not mixing. And not sure even where to start. I am almost ready to toss this Mac in the donation box and start from scratch! ( I know, that’s dramatic) But that is how hard of a brick I have hit! HEELLLPP ME!!
Here is a sample file of one of the ones that are doing this crazy mess. I am not sure if it will even help.
And I may be crazy. I don’t know. But I am stuck!
P.S. I am just now finding out that if I export the file instead of saving it, it actually is able to be uploaded onto GFUI. I am going to try and open it again in AI. I will update you if any progress.