Just a heads up!
I found Ocooch Hardwoods in one of the posts here and after looking on their website I ordered a assortment of things to try. When it arrived I was super happy with the Quality and promptness, so I ordered a large (for me) order of 30 sheets of 1/8 basic ply. when it arrived I was sorely disappointed that almost every sheet was warped so bad I couldn’t cut it.
I contacted them via email and explained the situation and that the product was so very unlike what I received in my first order, within hours I got a reply and i’m including it here.
" Ocooch Hardwoods email@example.com
Hi William. I totally understand that this won’t work for you and I’m sorry that we sent you a subpar product. Where all the pieces warped beyond use, or just the one size? I would like to send you a replacement order so you have wood you can actually use.
They then promptly sent replacements, they just arrived and are as good as my first order…
I am frequently less than thrilled with customer service people and companies, I am so happy with this service I wanted to let everyone know about it…