So the short answer is indeed NO, Glowforge cannot and will not actually engrave metal, certainly not steel or brass, two materials they specifically state that it CAN engrave. Below is their email reply to me received this evening. I have requested in no uncertain terms that they retract the claims they are making and replace them with something like “MARKS metals when used with Cermark or related coatings and processes, does not remove any actual material, merely discolors the surface…”
Glowforge looks like a great product, why make misleading claims???
Quoting “Maya (Glowforge)” support@glowforge.zendesk.com: >##- Please type your reply above this line -##
Your request (5661) has been updated. To add additional comments, reply to this email.
Maya, Oct 9, 15:50
Hello William,
I’m so sorry about the confusion and understand your concern
regarding the metals you can work with. I know a Glowforge is a big
investment, and we want to make sure you are happy with your purchase!
Glowforge can etch some metals, like anodized aluminum, directly.
Other metals, like stainless steel, work best if you spray them first
with a product called Cermark. This process discolors the metals but
does not engrave them away, so the surface still feels smooth to the
touch.Unfortunately the power levels of a desktop
machine aren’t quite enough to cut metal, so your best bet is
lasercutting a template or jig, then using that as a guide for a blade
or saw. I should also mention that we’re big fans of Othermill and
X-Carve, desktop CNC machines that can mill out soft metals. We want to
be sure you get the right tool for what you need!
Unfortunately soft metals like gold, silver, brass, copper, and the
like don’t cut or engrave well. A high-powered YAG laser or fiber laser
may be able to do it, or consider a product like Othermill or Carvey -
both excellent devices from friends of ours!You
mentioned you were also concerned about when you would receive your
Glowforge. The very first Glowforge units will start shipping in
December 2015. Those are going to high-volume locations where they’ll
get a ton of use and abuse, so we can see if we’re meeting our quality
goals. From that point, we’ll know if we can ramp production
immediately, or whether we need to fix any issues. Either way, our plan
is to have all units shipped in the first half of 2016.Of course, we’re going to keep our backers up to date on the whole production and shipping process!
Again, I apologize this information wasn’t clear. If you have any follow up questions, please feel free to get back to me.
In the meantime, there’s a ton of information at
https://glowforge.zendesk.com/hc/en-us
and our tech specs at
Glowforge - the 3D laser printer
Really appreciate your interest in the product we’ve all been working so hard on!Thanks,
Maya