Community Support
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About the Community Support category
We’re so sorry you hit a snag! Please post with a short description of your problem in the title, and community members will try to help. This section is not monitored by Glowforge support, so you will need to contact o… |
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1 | 8195 | November 30, 2016 |
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How to get help
Ugh - so sorry something’s wrong! Let me try to get you pointed in the right direction for a solution. If you have a question, the answer is very likely here, on this forum, already. You can check the FAQ, but the best … |
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1 | 14477 | January 27, 2021 |
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How We Troubleshoot
How We Troubleshoot Using your Glowforge should be a delightful experience. You should be able to drag your design into place, add material, and click print for beautiful results every time. You should never hit a snag.… |
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45 | 16507 | March 19, 2019 |
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Aura engraving ok but cutting wrong each time
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1 | 30 | July 13, 2026 |
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GF moving objects post upload (Illustrator SVG)
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2 | 49 | July 11, 2026 |
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Frustration with the file shop
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1 | 57 | July 11, 2026 |
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Printer cable packaging
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8 | 128 | July 13, 2026 |
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Why is my engraving doing nothing byt moving for a long time before actually engraving?
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3 | 72 | July 6, 2026 |
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Glowforge Pro laser starts weak, then quickly fades
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1 | 59 | July 11, 2026 |
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Can anyone suggest other filter options for my Glowforge Pro?
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5 | 71 | July 9, 2026 |
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New Aura User: Need Help With Manual Cut Settings
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2 | 35 | July 1, 2026 |
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Small flexible mesh around wires in Pro dislodged?
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3 | 53 | July 1, 2026 |
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Camera issue! camera did not take a photo
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1 | 47 | June 27, 2026 |
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eufyMake safety
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1 | 75 | June 27, 2026 |
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GFPro not marking material
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5 | 72 | June 23, 2026 |
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Unexplained Doubling During Engrave
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6 | 65 | June 21, 2026 |
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DXF setting
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1 | 41 | June 20, 2026 |
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Yellow/orange light, stuck on focusing
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2 | 47 | June 19, 2026 |
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Acrylic burning at the edges
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17 | 130 | June 30, 2026 |
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Focus issues 😔
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2 | 64 | June 17, 2026 |
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How to add a new machine in the design workspace
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1 | 39 | June 16, 2026 |
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Glowforge Aura not working
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0 | 42 | June 15, 2026 |
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HELP reconnect glowforge to same wifi after password change
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9 | 88 | July 13, 2026 |
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Help, I have a Glowforge Plus. The liquid filler cylinder used to light up and bubble. It's not doing that now. Is that a problem?
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3 | 97 | July 12, 2026 |
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Glowforge Pro stops engraving/cutting and random disconnected wire?
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1 | 59 | July 11, 2026 |
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Can't search by Material in the Catalog
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7 | 110 | July 8, 2026 |
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Did i opps after years of careful cleaning and scratch my camera lens
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4 | 163 | July 7, 2026 |
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1/16” translucent color acrylic source?
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7 | 184 | July 4, 2026 |
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How to make the artwork stay attach
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6 | 154 | July 4, 2026 |
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Sign letters
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6 | 227 | July 3, 2026 |