Community Support
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About the Community Support category
We’re so sorry you hit a snag! Please post with a short description of your problem in the title, and community members will try to help. This section is not monitored by Glowforge support, so you will need to contact o… |
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1 | 8162 | November 30, 2016 |
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How to get help
Ugh - so sorry something’s wrong! Let me try to get you pointed in the right direction for a solution. If you have a question, the answer is very likely here, on this forum, already. You can check the FAQ, but the best … |
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1 | 14383 | January 27, 2021 |
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How We Troubleshoot
How We Troubleshoot Using your Glowforge should be a delightful experience. You should be able to drag your design into place, add material, and click print for beautiful results every time. You should never hit a snag.… |
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45 | 16352 | March 19, 2019 |
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Copy and paste vectors from illustrator importing as bitmaps
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2 | 18 | January 5, 2026 |
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Can't change text style
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1 | 26 | January 2, 2026 |
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Glowforge working fine but suddenly shows Offline with no change to Glowforge taken
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2 | 32 | January 1, 2026 |
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Is the Glowforge site down right now? 1/1/26
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3 | 52 | January 1, 2026 |
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Problems with glowforge stuck on scanning
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3 | 44 | January 6, 2026 |
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Problem adding user
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4 | 45 | December 30, 2025 |
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Where to buy Glowforge Materials
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1 | 63 | December 29, 2025 |
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Does anyone KNOW WHAT THIS IS? I misplaced it when cleaning my printer head
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2 | 51 | December 28, 2025 |
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Why do I have to set-up the Aura evertytime?
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5 | 48 | December 28, 2025 |
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Dashboard projects all mising
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1 | 41 | December 27, 2025 |
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Print job no longer showing up in the GUFI?
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5 | 56 | December 26, 2025 |
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Snapmark is literally GONE
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37 | 190 | December 28, 2025 |
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Snapmarks question
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11 | 99 | December 28, 2025 |
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Laser not lasing
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8 | 69 | January 1, 2026 |
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Being forced to upgrade to premium subscription
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9 | 142 | December 23, 2025 |
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Unable to view personal SVGs unable to start new design by uploading SVGs
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10 | 124 | December 22, 2025 |
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Help with 2 svgs that wont work
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10 | 68 | December 22, 2025 |
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Glowforge Aura LPI
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5 | 50 | December 22, 2025 |
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Won’t calibrate
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1 | 42 | December 21, 2025 |
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Help restoring my Glowforge Pro
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3 | 56 | December 21, 2025 |
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Glowforge Plus Printer Head Lens Falling Out & Becoming Crooked in Printer Head
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2 | 44 | December 20, 2025 |
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How do I dispose of a non-working glowforge
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1 | 60 | December 19, 2025 |
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Carriage or gantry moves but head is not moving
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5 | 50 | December 19, 2025 |
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It's bug that's a feature
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5 | 61 | December 18, 2025 |
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Text will not bold
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2 | 40 | December 18, 2025 |
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I am at my wits-end with this Glowforge
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9 | 93 | December 19, 2025 |
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Air Assist always On
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0 | 39 | December 17, 2025 |