Community Support
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About the Community Support category
We’re so sorry you hit a snag! Please post with a short description of your problem in the title, and community members will try to help. This section is not monitored by Glowforge support, so you will need to contact o… |
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1 | 8201 | November 30, 2016 |
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How to get help
Ugh - so sorry something’s wrong! Let me try to get you pointed in the right direction for a solution. If you have a question, the answer is very likely here, on this forum, already. You can check the FAQ, but the best … |
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1 | 14490 | January 27, 2021 |
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How We Troubleshoot
How We Troubleshoot Using your Glowforge should be a delightful experience. You should be able to drag your design into place, add material, and click print for beautiful results every time. You should never hit a snag.… |
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45 | 16556 | March 19, 2019 |
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Camera not taking pictures, not able to order replacement cable to Europe and support page not there
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5 | 47 | July 28, 2026 |
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Removing ridges from edges of thick acrylic
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4 | 91 | July 24, 2026 |
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Acrylic Re-melting Together
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1 | 45 | July 20, 2026 |
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We just moved the glowforge…
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6 | 86 | July 18, 2026 |
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My Passthrough Has never worked properly on my Glowforge Pro
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3 | 80 | July 18, 2026 |
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Glowforge Yellow light
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2 | 57 | July 20, 2026 |
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My glowforge doest cut anymore what can I do?
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1 | 72 | July 17, 2026 |
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Aura is not cycling on
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0 | 46 | July 17, 2026 |
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Faux Leather Koozie Help
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2 | 76 | July 15, 2026 |
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Aura engraving ok but cutting wrong each time
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1 | 64 | July 13, 2026 |
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GF moving objects post upload (Illustrator SVG)
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2 | 77 | July 11, 2026 |
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Frustration with the file shop
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1 | 90 | July 11, 2026 |
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Printer cable packaging
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9 | 158 | July 17, 2026 |
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Why is my engraving doing nothing byt moving for a long time before actually engraving?
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3 | 84 | July 6, 2026 |
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Glowforge Pro laser starts weak, then quickly fades
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1 | 71 | July 11, 2026 |
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Can anyone suggest other filter options for my Glowforge Pro?
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5 | 88 | July 9, 2026 |
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New Aura User: Need Help With Manual Cut Settings
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2 | 48 | July 1, 2026 |
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Small flexible mesh around wires in Pro dislodged?
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4 | 71 | July 17, 2026 |
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Camera issue! camera did not take a photo
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2 | 50 | July 27, 2026 |
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eufyMake safety
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2 | 78 | July 26, 2026 |
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GFPro not marking material
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6 | 78 | July 22, 2026 |
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Unexplained Doubling During Engrave
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7 | 72 | July 20, 2026 |
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DXF setting
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2 | 49 | July 20, 2026 |
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Yellow/orange light, stuck on focusing
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3 | 53 | July 18, 2026 |
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Acrylic burning at the edges
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18 | 145 | July 18, 2026 |
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Focus issues 😔
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3 | 72 | July 16, 2026 |
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How to add a new machine in the design workspace
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2 | 43 | July 16, 2026 |