Community Support
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About the "Problems and Support" category
We’re so sorry you hit a snag! Please post with a short description of your problem in the title, and community members will try to help. This section is not monitored by Glowforge support, so you will need to contact o… |
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1 | 7486 | November 30, 2016 |
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How to get help
Ugh - so sorry something’s wrong! Let me try to get you pointed in the right direction for a solution. If you have a question, the answer is very likely here, on this forum, already. You can check the FAQ, but the best … |
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1 | 13659 | January 27, 2021 |
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How We Troubleshoot
How We Troubleshoot Using your Glowforge should be a delightful experience. You should be able to drag your design into place, add material, and click print for beautiful results every time. You should never hit a snag.… |
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45 | 15081 | March 19, 2019 |
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Glowforge Pro, PG material caught fire and had a loud pop
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0 | 5 | April 27, 2024 |
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Why would Spark not recognize proofgrade on an Etsy file
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1 | 15 | April 27, 2024 |
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Possibly want to sell my basic model Glowforge
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2 | 26 | April 26, 2024 |
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Spark settings
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1 | 43 | April 26, 2024 |
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Id 539632
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3 | 70 | April 25, 2024 |
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Solid amber Light
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2 | 46 | April 25, 2024 |
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Invert a image
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16 | 76 | April 26, 2024 |
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Files Import Smaller Than Actual Size
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4 | 54 | April 25, 2024 |
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Gold pins on printer head
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2 | 56 | April 24, 2024 |
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First line on a square is highly distinct than the rest
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3 | 57 | April 24, 2024 |
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Svg not working
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9 | 98 | April 24, 2024 |
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Engraving Looks Nothing Like The Set-up
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4 | 65 | April 23, 2024 |
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Aura engraving way off than what shows
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2 | 57 | April 22, 2024 |
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Aura stuck in scanning mode
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2 | 58 | April 22, 2024 |
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Recently Pulled GF Out of Storage
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21 | 138 | April 26, 2024 |
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Help my software is stuck on canceling
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3 | 82 | April 24, 2024 |
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Looking For GlowForge Owner in Minneapolis - Hello Steve Maddie StPaul area
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4 | 138 | April 26, 2024 |
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Doesn't reliably work
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8 | 86 | April 22, 2024 |
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Aura not cutting correctly on second pass (sometimes)
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4 | 51 | April 21, 2024 |
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Shaky engraving
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3 | 61 | April 20, 2024 |
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Laser head skipping when printing
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3 | 83 | April 20, 2024 |
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Aura not working at all
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2 | 76 | April 20, 2024 |
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Help with My GF
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9 | 90 | April 20, 2024 |
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Glowforge Airflow
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4 | 77 | April 19, 2024 |
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Glowforge is scaling prints down
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11 | 94 | April 19, 2024 |
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Glowforge making bumpy jagged prints
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9 | 119 | April 20, 2024 |
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Confused about masking
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5 | 90 | April 18, 2024 |