Community Support
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About the "Problems and Support" category
We’re so sorry you hit a snag! Please post with a short description of your problem in the title, and community members will try to help. This section is not monitored by Glowforge support, so to get official help, plea… |
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1 | 4830 | November 30, 2016 |
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How to get help
Ugh - so sorry something’s wrong! Let me try to get you pointed in the right direction for a solution. If you have a question, the answer is very likely here, on this forum, already. You can check the FAQ, but the best … |
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1 | 10626 | January 27, 2021 |
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How We Troubleshoot
How We Troubleshoot Using your Glowforge should be a delightful experience. You should be able to drag your design into place, add material, and click print for beautiful results every time. You should never hit a snag.… |
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45 | 10644 | March 19, 2019 |
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Premium needing to be fixed
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1 | 27 | January 25, 2022 |
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Not cutting through Proofgrade material with recommended (or any) settings
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1 | 19 | January 25, 2022 |
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Can the Laser tube be repalced
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5 | 39 | January 25, 2022 |
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Path is uploading bloated
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6 | 54 | January 25, 2022 |
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Glowforge App 404?
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7 | 73 | January 25, 2022 |
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Oh joy
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17 | 105 | January 25, 2022 |
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Considering Premium
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25 | 106 | January 25, 2022 |
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Suggestion - User defined materials
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6 | 56 | January 24, 2022 |
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125 percent price increase on medium PG draft board?
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4 | 118 | January 25, 2022 |
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Not cutting on the right side
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6 | 58 | January 25, 2022 |
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Setting a scale to print multiple pieces
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2 | 46 | January 24, 2022 |
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Glowforge Support Non Existent
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9 | 94 | January 25, 2022 |
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Cuts right, etching is inconsistent
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4 | 49 | January 24, 2022 |
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Help! Stuck on focus / glowforge doesn't make a sound when turned on
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10 | 50 | January 24, 2022 |
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New printer head set keeps failing
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9 | 74 | January 25, 2022 |
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Stuck on Green Light Button During Reset
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6 | 66 | January 23, 2022 |
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Pass-through error after first cut
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1 | 62 | January 23, 2022 |
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Moving but no laser
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3 | 81 | January 24, 2022 |
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Glowforge Material will not measure when trying to Set Focus
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4 | 92 | January 24, 2022 |
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Engraving wooden utensils
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9 | 123 | January 25, 2022 |
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Lost tension pulley washer - what size needed?
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1 | 73 | January 23, 2022 |
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One of the fan blades broke off during cleaning
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32 | 154 | January 24, 2022 |
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Designs missing from Dashboard
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16 | 167 | January 24, 2022 |
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Yellow window has a burnt spot on it
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9 | 107 | January 22, 2022 |
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Scan...scan...scanning
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8 | 89 | January 22, 2022 |
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Making Louder Noise
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6 | 90 | January 25, 2022 |
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3D Printed Print head piece?
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4 | 104 | January 24, 2022 |