Community Support
Topic | Replies | Views | Activity | |
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About the "Problems and Support" category
We’re so sorry you hit a snag! Please post with a short description of your problem in the title, and community members will try to help. This section is not monitored by Glowforge support, so you will need to contact o… |
1 | 7859 | November 30, 2016 | |
How to get help
Ugh - so sorry something’s wrong! Let me try to get you pointed in the right direction for a solution. If you have a question, the answer is very likely here, on this forum, already. You can check the FAQ, but the best … |
1 | 13952 | January 27, 2021 | |
How We Troubleshoot
How We Troubleshoot Using your Glowforge should be a delightful experience. You should be able to drag your design into place, add material, and click print for beautiful results every time. You should never hit a snag.… |
45 | 15634 | March 19, 2019 | |
Adding text to be scored on top of an image
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3 | 19 | September 19, 2024 | |
Glowforge Basic cancels just before cutting
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3 | 37 | September 17, 2024 | |
Passthrough fail on 1st print
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2 | 37 | September 18, 2024 | |
Dead laser - new to Glowforge
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3 | 44 | September 17, 2024 | |
Laser not working properly or at all
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4 | 50 | September 17, 2024 | |
Camera image won’t update, says offline, and many other issues
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4 | 47 | September 15, 2024 | |
Cuts seem to start late
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7 | 61 | September 16, 2024 | |
Error for Pro HD
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0 | 40 | September 13, 2024 | |
De-papering nightlight insert
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4 | 61 | September 14, 2024 | |
Air Assist Error - Like SO many others! :(
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6 | 66 | September 11, 2024 | |
Making wildly random cuts
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6 | 56 | September 10, 2024 | |
Consistent Set Focus Error
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10 | 79 | September 11, 2024 | |
Glowforge requires more time to engrave a design that used to be faster (same wood being used both times)
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8 | 63 | September 9, 2024 | |
Orange light, and no hope in sight
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0 | 40 | September 8, 2024 | |
Glowforge Pro running but not cutting
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3 | 57 | September 9, 2024 | |
What is the resale value on a Glowforge?
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2 | 61 | September 7, 2024 | |
Unable to switch wifi signal
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3 | 51 | September 7, 2024 | |
Glowforge stuck on focusing! 😱
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5 | 52 | September 7, 2024 | |
Set Focus not Working - Older Threads Suggest a Forced Update May Fix
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7 | 69 | September 7, 2024 | |
Head not found: solution
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1 | 48 | September 5, 2024 | |
Carriage Plate Belt Tension Help
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2 | 43 | September 4, 2024 | |
Blinking Orange Button
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1 | 50 | September 4, 2024 | |
Relocate Glowforge pro from one room to another
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12 | 155 | September 9, 2024 | |
Glowforge Google Cloud Outage
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20 | 310 | September 4, 2024 | |
Basic won't turn on
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4 | 76 | September 3, 2024 | |
Glowforge stuck on Scanning for over 5 minutes
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34 | 310 | September 2, 2024 | |
Lid cable connector burned
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4 | 66 | September 1, 2024 |