Community Support
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About the "Problems and Support" category
We’re so sorry you hit a snag! Please post with a short description of your problem in the title, and community members will try to help. This section is not monitored by Glowforge support, so to get official help, plea… |
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1 | 4797 | November 30, 2016 |
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How to get help
Ugh - so sorry something’s wrong! Let me try to get you pointed in the right direction for a solution. If you have a question, the answer is very likely here, on this forum, already. You can check the FAQ, but the best … |
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1 | 10595 | January 27, 2021 |
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How We Troubleshoot
How We Troubleshoot Using your Glowforge should be a delightful experience. You should be able to drag your design into place, add material, and click print for beautiful results every time. You should never hit a snag.… |
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45 | 10618 | March 19, 2019 |
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No power on GF Pro
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1 | 4 | January 20, 2022 |
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Help New head not working
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4 | 15 | January 20, 2022 |
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Powers on but no lights and head not moving
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2 | 33 | January 19, 2022 |
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Linking elements of a file to be printed
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2 | 38 | January 19, 2022 |
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Free files
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7 | 141 | January 19, 2022 |
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Lid open error! help
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3 | 67 | January 19, 2022 |
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Where to buy a replacement belt
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4 | 80 | January 19, 2022 |
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New glowforge not cutting on right side
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3 | 57 | January 18, 2022 |
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Magic Button Not Working
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6 | 66 | January 18, 2022 |
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Camera didn't take picture error
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7 | 64 | January 18, 2022 |
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Help engraving on wood
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8 | 95 | January 20, 2022 |
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Motor on right side of rail
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3 | 58 | January 18, 2022 |
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Error message interlock
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3 | 56 | January 18, 2022 |
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Error message "interlocking door is open"
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12 | 93 | January 19, 2022 |
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Can't Select the Air Filter Tab
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4 | 63 | January 18, 2022 |
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Ordered in November, no update
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3 | 81 | January 18, 2022 |
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Connection Drops and Issues
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8 | 76 | January 20, 2022 |
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Bed image inaccurate (material not shown to scale)
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7 | 91 | January 18, 2022 |
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Can't save Illustrator file as SVG file
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4 | 60 | January 17, 2022 |
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Laser not cutting, just going through the motions, timer not going down
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6 | 62 | January 17, 2022 |
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Helppp
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6 | 83 | January 17, 2022 |
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New Warranty Machine Not Cutting Through (REQ 366497) Last Thread Closed
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6 | 93 | January 18, 2022 |
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Not getting a clean cut- flames
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3 | 82 | January 17, 2022 |
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Glowforge made a pop noise
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7 | 97 | January 17, 2022 |
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Why are there nazi symbols in the art library?
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9 | 226 | January 19, 2022 |
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Right side is not cutting
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12 | 127 | January 18, 2022 |
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Any idea on how to troubleshoot
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15 | 128 | January 17, 2022 |