Problems and Support
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How We Troubleshoot
How We Troubleshoot Using your Glowforge should be a delightful experience. You should be able to drag your design into place, add material, and click print for beautiful results every time. You should never hit a snag.… |
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45 | 8878 | March 19, 2019 |
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How to get help
Ugh - so sorry something’s wrong! Let me try to get you pointed in the right direction for a solution. If you have a question, the answer is very likely here, on this forum. While there’s an FAQ, you’re going to get the… |
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1 | 9502 | January 27, 2021 |
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About the "Problems and Support" category
We’re so sorry you hit a snag! Please post with a short description of your problem in the title. Every new post in this section will get attention from someone at Glowforge. If there’s an email and a forum post on the… |
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1 | 3950 | November 30, 2016 |
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Tiling a Design
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1 | 37 | June 14, 2021 |
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Stuck on Blue
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2 | 45 | June 14, 2021 |
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Auto Alignment Not Functioning
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1 | 37 | June 14, 2021 |
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My Glowforge died in the first week of having it
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6 | 67 | June 14, 2021 |
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Why Cant connect to WIFI
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7 | 56 | June 14, 2021 |
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Shipping damage Shattered glass new glowforge
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11 | 97 | June 14, 2021 |
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Error Message: "BUMPED The laser head experienced a bump..."
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2 | 49 | June 14, 2021 |
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Archived Projects
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4 | 64 | June 13, 2021 |
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Interlock alert on my brand new Glowforge pro
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8 | 77 | June 14, 2021 |
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Does the Glowforge have a resettable fuse?
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14 | 105 | June 14, 2021 |
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Custom parameters QR generator
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5 | 76 | June 13, 2021 |
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Glow forge not connecting to Macbook
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5 | 79 | June 13, 2021 |
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Too hot or to cold
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5 | 90 | June 13, 2021 |
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Air assist fan problems
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3 | 80 | June 13, 2021 |
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Magic button doesn't work, Help!
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6 | 99 | June 13, 2021 |
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Laser stopped firing in middle of a cut while print head keeps moving
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3 | 75 | June 11, 2021 |
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Looking for troubleshooting ideas before sending the machine in
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8 | 96 | June 12, 2021 |
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Camera stopped working after cleaning
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2 | 58 | June 11, 2021 |
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I have a Replaced Plus Unit with Now an Error of Interlock Alert
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4 | 81 | June 11, 2021 |
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Print image shifts when ready to print on an object
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9 | 119 | June 13, 2021 |
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Why is it not printing where I want it?
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5 | 109 | June 12, 2021 |
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Need to cut but Internet is down
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6 | 120 | June 11, 2021 |
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Error - Please refresh browser
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4 | 103 | June 12, 2021 |
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Passthough issues
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6 | 113 | June 12, 2021 |
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Glowforge camera didn't take a picture and now (pixalated)
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7 | 85 | June 10, 2021 |
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Uneven Prints
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5 | 87 | June 10, 2021 |
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Help! Laser is not firing but everything else is working
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8 | 105 | June 10, 2021 |