Community Support
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About the Community Support category
We’re so sorry you hit a snag! Please post with a short description of your problem in the title, and community members will try to help. This section is not monitored by Glowforge support, so you will need to contact o… |
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1 | 8164 | November 30, 2016 |
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How to get help
Ugh - so sorry something’s wrong! Let me try to get you pointed in the right direction for a solution. If you have a question, the answer is very likely here, on this forum, already. You can check the FAQ, but the best … |
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1 | 14395 | January 27, 2021 |
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How We Troubleshoot
How We Troubleshoot Using your Glowforge should be a delightful experience. You should be able to drag your design into place, add material, and click print for beautiful results every time. You should never hit a snag.… |
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45 | 16376 | March 19, 2019 |
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Premium Upgrade Problem
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1 | 42 | January 14, 2026 |
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Interlock open failure
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0 | 37 | January 13, 2026 |
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Lid Open status even though lid is closed
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1 | 44 | January 13, 2026 |
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Glowforge head moves to start of design then stops
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0 | 30 | January 13, 2026 |
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Mylar Cutting With Aura
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4 | 39 | January 12, 2026 |
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UPDATED OP Artwork gets magnified when I hit Print (Passthrough)
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8 | 66 | January 13, 2026 |
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Double cutting on wood
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3 | 56 | January 11, 2026 |
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Mylar stencil help
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7 | 55 | January 11, 2026 |
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Tension pulley issue!
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1 | 37 | January 10, 2026 |
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Polypropylene sheets in glowforge
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4 | 69 | January 10, 2026 |
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New Glowforge user - Smell even with Filter
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2 | 73 | January 7, 2026 |
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Aura suddenly cut off in the middle of a cut
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0 | 33 | January 7, 2026 |
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Camera Recalibrator Issue
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3 | 49 | January 7, 2026 |
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Copy and paste vectors from illustrator importing as bitmaps
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3 | 57 | January 6, 2026 |
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Can't change text style
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1 | 32 | January 2, 2026 |
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Glowforge working fine but suddenly shows Offline with no change to Glowforge taken
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2 | 45 | January 1, 2026 |
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Is the Glowforge site down right now? 1/1/26
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3 | 64 | January 1, 2026 |
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Problems with glowforge stuck on scanning
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3 | 62 | January 6, 2026 |
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Problem adding user
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4 | 51 | December 30, 2025 |
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Where to buy Glowforge Materials
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1 | 73 | December 29, 2025 |
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Does anyone KNOW WHAT THIS IS? I misplaced it when cleaning my printer head
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2 | 69 | December 28, 2025 |
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Why do I have to set-up the Aura evertytime?
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5 | 61 | December 28, 2025 |
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Dashboard projects all mising
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1 | 42 | December 27, 2025 |
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Print job no longer showing up in the GUFI?
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5 | 59 | December 26, 2025 |
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Snapmark is literally GONE
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38 | 223 | January 14, 2026 |
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Snapmarks question
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11 | 109 | December 28, 2025 |
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Laser not lasing
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10 | 110 | January 9, 2026 |