Community Support
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About the "Problems and Support" category
We’re so sorry you hit a snag! Please post with a short description of your problem in the title, and community members will try to help. This section is not monitored by Glowforge support, so you will need to contact o… |
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1 | 5314 | November 30, 2016 |
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How to get help
Ugh - so sorry something’s wrong! Let me try to get you pointed in the right direction for a solution. If you have a question, the answer is very likely here, on this forum, already. You can check the FAQ, but the best … |
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1 | 11168 | January 27, 2021 |
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How We Troubleshoot
How We Troubleshoot Using your Glowforge should be a delightful experience. You should be able to drag your design into place, add material, and click print for beautiful results every time. You should never hit a snag.… |
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45 | 11325 | March 19, 2019 |
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Pattern not cutting correctly
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5 | 19 | May 19, 2022 |
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Orange light, restarted, now bright light no laser fire, but goes through job motions
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0 | 32 | May 18, 2022 |
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My prints aren't centered
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3 | 40 | May 19, 2022 |
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Horizontal cuts move inward or outward progressively
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2 | 40 | May 19, 2022 |
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No Cutting through
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7 | 40 | May 18, 2022 |
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Reduced vertical work area
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10 | 60 | May 18, 2022 |
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Anyone Selling a GF for Parts?
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1 | 63 | May 17, 2022 |
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How to make an engraving that excludes the letters?
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7 | 82 | May 18, 2022 |
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Newbie Procreate Vectorize SVG File Question
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2 | 53 | May 17, 2022 |
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Wobbly score lines
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5 | 58 | May 17, 2022 |
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Glowforge wont power on. Bad power supply?
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2 | 46 | May 17, 2022 |
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PRO machine with no PRO support, anyone else having issues?!
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7 | 65 | May 17, 2022 |
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Bed alignment issues
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4 | 57 | May 17, 2022 |
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Right Side Pulley Wheel Replacement
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3 | 64 | May 17, 2022 |
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Right side not cutting
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1 | 46 | May 16, 2022 |
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Engrave coming out of material
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2 | 57 | May 16, 2022 |
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Stuck on Scanning 2022
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19 | 92 | May 17, 2022 |
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Getting the belt on from Print Head not going error
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4 | 61 | May 16, 2022 |
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GIS Software or Tips on Making Layered Maps
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2 | 63 | May 16, 2022 |
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Design moves after hitting ready
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4 | 72 | May 16, 2022 |
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Laser not firing. Stopped working in the middle of a cut but still moves as if it's cutting
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7 | 87 | May 17, 2022 |
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Urgent Design help needed
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6 | 108 | May 16, 2022 |
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Image thinning
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5 | 103 | May 15, 2022 |
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Illustrator template SVG to GFUI moving art question
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7 | 94 | May 15, 2022 |
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Light showing through sides of front panel
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4 | 79 | May 15, 2022 |
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6-Inch x 4-1/2-Inch x 2-3/16 Inch Small Parts Drawer
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2 | 72 | May 14, 2022 |
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Laser Not Firing - Head not found - Yellow Light
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1 | 75 | May 15, 2022 |