Community Support
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About the "Problems and Support" category
We’re so sorry you hit a snag! Please post with a short description of your problem in the title, and community members will try to help. This section is not monitored by Glowforge support, so you will need to contact o… |
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1 | 6667 | November 30, 2016 |
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How to get help
Ugh - so sorry something’s wrong! Let me try to get you pointed in the right direction for a solution. If you have a question, the answer is very likely here, on this forum, already. You can check the FAQ, but the best … |
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1 | 12792 | January 27, 2021 |
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How We Troubleshoot
How We Troubleshoot Using your Glowforge should be a delightful experience. You should be able to drag your design into place, add material, and click print for beautiful results every time. You should never hit a snag.… |
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45 | 13597 | March 19, 2019 |
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I'm back! GLowforge Aura stuck at centering? Any ideas welcome
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2 | 36 | September 23, 2023 |
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Need help correctly saving/exporting files created in Affinity Designer
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12 | 52 | September 23, 2023 |
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Glowforge Aura Material from Amazon
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2 | 56 | September 23, 2023 |
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My glowforge goes on and off
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1 | 49 | September 22, 2023 |
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Print Offline
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5 | 60 | September 23, 2023 |
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Black Ribbon Cable Causing a Panic
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2 | 66 | September 22, 2023 |
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Glowforge shows old image
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1 | 54 | September 22, 2023 |
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I can’t move the image to the workspace
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5 | 68 | September 22, 2023 |
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Focus error
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2 | 54 | September 21, 2023 |
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Lid Open 2
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4 | 66 | September 22, 2023 |
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Is app.glowforge down?
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2 | 67 | September 20, 2023 |
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Add Artwork Favorites disappeared
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4 | 70 | September 20, 2023 |
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Design moves
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6 | 74 | September 20, 2023 |
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Work Not Being Automatically Saved
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5 | 65 | September 20, 2023 |
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New air filter cartridge not as effective?
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4 | 98 | September 21, 2023 |
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Power off
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3 | 93 | September 19, 2023 |
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Glowforge Aura Lid Open Issue
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2 | 66 | September 20, 2023 |
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Brand new Aura - lid open message
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5 | 75 | September 19, 2023 |
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Acacia wood engraving
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3 | 67 | September 19, 2023 |
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Minimize Material wWaste
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7 | 90 | September 20, 2023 |
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1/8 inch acrylic engrave and cut says 1.5 hours!
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8 | 78 | September 19, 2023 |
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Saving a file in Glowforge Premium App
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4 | 71 | September 18, 2023 |
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Cutting on non glowforge wood
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6 | 66 | September 17, 2023 |
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Lining up the LONG CUT when the Pass thru fails
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5 | 64 | September 17, 2023 |
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Purple heart wood
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5 | 179 | September 21, 2023 |
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Wanting to sell my GF Pro
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3 | 69 | September 16, 2023 |
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Alignment not working correctly
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5 | 68 | September 21, 2023 |