Community Support
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About the "Problems and Support" category
We’re so sorry you hit a snag! Please post with a short description of your problem in the title, and community members will try to help. This section is not monitored by Glowforge support, so you will need to contact o… |
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1 | 8083 | November 30, 2016 |
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How to get help
Ugh - so sorry something’s wrong! Let me try to get you pointed in the right direction for a solution. If you have a question, the answer is very likely here, on this forum, already. You can check the FAQ, but the best … |
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1 | 14239 | January 27, 2021 |
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How We Troubleshoot
How We Troubleshoot Using your Glowforge should be a delightful experience. You should be able to drag your design into place, add material, and click print for beautiful results every time. You should never hit a snag.… |
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45 | 16151 | March 19, 2019 |
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Mac Copy and Pasting issue
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0 | 4 | August 5, 2025 |
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Glowforge died and not powering on after a job
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1 | 32 | August 3, 2025 |
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SVG Not Importing from AI to Glowforge as saved. SOS
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4 | 40 | August 3, 2025 |
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WHY? Stopped engraving but printer head still going
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1 | 34 | August 2, 2025 |
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Yellow button Help!
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4 | 34 | July 31, 2025 |
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Scoring lines
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2 | 42 | July 31, 2025 |
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Engraving lines
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2 | 38 | July 26, 2025 |
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Scoring and Cutting inconsistent
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7 | 54 | July 25, 2025 |
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Catalog projects are not loading to dashboard
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2 | 40 | July 24, 2025 |
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HELP! Can’t get file to cut as 1 piece
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7 | 69 | July 24, 2025 |
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Orange Button-Issues centering/homing-Not cutting through wood
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2 | 56 | July 25, 2025 |
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Please help head not returning to left rest. error message Head not found
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5 | 48 | July 20, 2025 |
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Ghost in the machine?
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3 | 65 | July 20, 2025 |
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What is this liquid under material after completing a print
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22 | 131 | July 19, 2025 |
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Glowforge Performance Laser Filter compatibility
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4 | 60 | July 20, 2025 |
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Lid front adhesive failure -- sensor cable reattachment?
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9 | 79 | July 30, 2025 |
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Arm/laser not moving
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1 | 48 | July 12, 2025 |
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Painting Engraved Acrylic - Laser lines too visible
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3 | 65 | July 13, 2025 |
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Start Button billing but not working
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1 | 45 | July 11, 2025 |
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Stuck again
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1 | 47 | July 11, 2025 |
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Defeated glowforge from day one!
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16 | 301 | July 16, 2025 |
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Gluing Proof Grade Acrylic & Wood Material
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5 | 62 | July 10, 2025 |
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New apartment... I think I need a filter
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2 | 57 | July 10, 2025 |
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Engraving on cow hide
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1 | 44 | July 9, 2025 |
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MDF is burning
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18 | 152 | July 10, 2025 |
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Glowforge+ for sale
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5 | 89 | July 8, 2025 |
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Calibration stuck at Print Starting
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5 | 58 | August 4, 2025 |