Community Support
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About the Community Support category
We’re so sorry you hit a snag! Please post with a short description of your problem in the title, and community members will try to help. This section is not monitored by Glowforge support, so you will need to contact o… |
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1 | 8171 | November 30, 2016 |
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How to get help
Ugh - so sorry something’s wrong! Let me try to get you pointed in the right direction for a solution. If you have a question, the answer is very likely here, on this forum, already. You can check the FAQ, but the best … |
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1 | 14404 | January 27, 2021 |
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How We Troubleshoot
How We Troubleshoot Using your Glowforge should be a delightful experience. You should be able to drag your design into place, add material, and click print for beautiful results every time. You should never hit a snag.… |
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45 | 16412 | March 19, 2019 |
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Air Assist Fan Not running at the correct speed
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1 | 16 | February 15, 2026 |
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All 3 of my machines are DOWN time : 5:11 am Eastern
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8 | 30 | February 16, 2026 |
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Aggravated!
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1 | 49 | February 14, 2026 |
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Glowforge aura issues
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12 | 75 | February 12, 2026 |
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Multiple Simultaneous Users of Design Software
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1 | 33 | February 11, 2026 |
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Cut and Score Lines not showing separately
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4 | 46 | February 11, 2026 |
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Camera is not showing work area
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1 | 42 | February 10, 2026 |
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Exporting My Designs on Aura
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8 | 54 | February 10, 2026 |
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Very frustrated cutting on amazon 3mm acrylic
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5 | 103 | February 10, 2026 |
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GF Plus not cutting the same material anymore
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6 | 83 | February 9, 2026 |
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Medium vs light
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1 | 51 | February 7, 2026 |
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First print (gift box) for newbie has too many mysteries
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3 | 128 | February 6, 2026 |
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Stamp engraving difficulties
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7 | 188 | February 4, 2026 |
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SVG files worked yesterday and printed fine but will not work today?
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1 | 69 | February 8, 2026 |
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How to calibrate without using a whole sheet?
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2 | 94 | January 30, 2026 |
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Project out of Alignment
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9 | 99 | February 3, 2026 |
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Is the camera an idiot or something?
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1 | 75 | January 27, 2026 |
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Need to change internet with Glowforge
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2 | 57 | January 27, 2026 |
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Any quilters here that cut their own rulers?
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16 | 281 | February 8, 2026 |
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Scaling issue/question
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6 | 62 | February 5, 2026 |
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Glowforge Pro Pass-through alignment issue - Help
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0 | 46 | January 24, 2026 |
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Ugly lines when I engrave
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4 | 88 | February 8, 2026 |
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Font won't change
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8 | 79 | January 25, 2026 |
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Aura power issues - won't turn on, light working though?
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3 | 54 | January 20, 2026 |
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Premium Upgrade Problem
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2 | 61 | February 13, 2026 |
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Interlock open failure
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2 | 58 | February 12, 2026 |
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Lid Open status even though lid is closed
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8 | 105 | February 12, 2026 |