Problems and Support
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How We Troubleshoot
How We Troubleshoot Using your Glowforge should be a delightful experience. You should be able to drag your design into place, add material, and click print for beautiful results every time. You should never hit a snag.… |
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45 | 8529 | March 19, 2019 |
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How to get help
Ugh - so sorry something’s wrong! Let me try to get you pointed in the right direction for a solution. If you have a question, the answer is very likely here, on this forum. While there’s an FAQ, you’re going to get the… |
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1 | 9360 | January 27, 2021 |
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About the "Problems and Support" category
We’re so sorry you hit a snag! Please post with a short description of your problem in the title. Every new post in this section will get attention from someone at Glowforge. If there’s an email and a forum post on the… |
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1 | 3893 | November 30, 2016 |
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Orange foam on laser tube?
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2 | 48 | May 6, 2021 |
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Lid open, no calibration
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0 | 33 | May 6, 2021 |
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How do I delete old returned glowforge 2
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1 | 41 | May 6, 2021 |
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Search your designs from the dashboard; New catalog contents; Bigger Print Menu: 5/5/21 Latest Improvements
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4 | 91 | May 6, 2021 |
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It cuts double
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1 | 44 | May 6, 2021 |
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Smoke everywhere help
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16 | 63 | May 6, 2021 |
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App.glowforge
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4 | 57 | May 6, 2021 |
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Stair Stepping in Design
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2 | 56 | May 5, 2021 |
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Liquid in outer tube
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11 | 61 | May 5, 2021 |
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Air Assist Fan Error Message
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9 | 54 | May 5, 2021 |
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Assist fan problems
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7 | 64 | May 5, 2021 |
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Glowforge stop in the middle of print
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2 | 57 | May 5, 2021 |
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Camera misaligned
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7 | 77 | May 5, 2021 |
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Help me
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4 | 71 | May 4, 2021 |
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Have premium until end of month, but now cant access features
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2 | 70 | May 4, 2021 |
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Mirror Head Scratched
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8 | 91 | May 5, 2021 |
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Bug in the "fan not running" tests
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2 | 62 | May 4, 2021 |
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Change billing info for premium?
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3 | 61 | May 4, 2021 |
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Glowforge Not Powering On
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7 | 65 | May 4, 2021 |
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Keep saying off line
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2 | 67 | May 4, 2021 |
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Just received my glowforge and it will not print, just says too cold
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7 | 89 | May 4, 2021 |
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Draftboard Sold Out?
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2 | 80 | May 4, 2021 |
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Help! Text issue
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5 | 85 | May 4, 2021 |
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Engraved blurry
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4 | 85 | May 4, 2021 |
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Multiple Cut Passes Not Lining Up
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10 | 103 | May 6, 2021 |
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My laser tube is not firing
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8 | 94 | May 3, 2021 |
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Engraving not centered even when I set focus (watch bands)
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9 | 123 | May 5, 2021 |