Community Support
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About the "Problems and Support" category
We’re so sorry you hit a snag! Please post with a short description of your problem in the title, and community members will try to help. This section is not monitored by Glowforge support, so you will need to contact o… |
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1 | 8046 | November 30, 2016 |
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How to get help
Ugh - so sorry something’s wrong! Let me try to get you pointed in the right direction for a solution. If you have a question, the answer is very likely here, on this forum, already. You can check the FAQ, but the best … |
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1 | 14190 | January 27, 2021 |
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How We Troubleshoot
How We Troubleshoot Using your Glowforge should be a delightful experience. You should be able to drag your design into place, add material, and click print for beautiful results every time. You should never hit a snag.… |
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45 | 16035 | March 19, 2019 |
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Stuck on centering and errors again
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3 | 20 | May 28, 2025 |
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Settings Have Disappeared
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4 | 56 | May 27, 2025 |
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Aligning two sided project
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9 | 79 | May 27, 2025 |
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Camera/Bed Issues?
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9 | 52 | May 27, 2025 |
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Premium design charges
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8 | 114 | May 27, 2025 |
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Glowforge not providing laser tube replacements anymore, only offering discount on a new machine
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12 | 143 | May 26, 2025 |
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Can the glowforge do this
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10 | 166 | May 29, 2025 |
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Referral link page is empty
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9 | 61 | May 27, 2025 |
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Air assist alert and customer service
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4 | 45 | May 24, 2025 |
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Self-Adhesive Leather
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3 | 43 | May 24, 2025 |
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Issue loading images
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10 | 85 | May 22, 2025 |
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Outer outline only?
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6 | 65 | May 21, 2025 |
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Glowforge Print software
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5 | 74 | May 20, 2025 |
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Multiple items, but want different engraving setting
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5 | 79 | May 16, 2025 |
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Protecting veneer for outside use
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4 | 86 | May 15, 2025 |
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Having a hard time cutting acrylic- Glowforge Spark
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6 | 102 | May 20, 2025 |
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Help: upload file and delete intructions
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2 | 47 | May 7, 2025 |
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Chalk Couture Silk Transfers
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0 | 49 | May 7, 2025 |
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Double cut line
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2 | 59 | May 8, 2025 |
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Can I use this?
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4 | 73 | May 22, 2025 |
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Problems with new software update May 5 - please read height distance is miscalculated
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2 | 83 | May 6, 2025 |
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Inconsistent engraving darkness
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11 | 103 | May 6, 2025 |
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Help a newbie please
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12 | 127 | May 5, 2025 |
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Altering the scented oil display rack
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3 | 119 | May 24, 2025 |
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What happened to the Add On button to add more files to the project already on GF and why is it now only available on Premium? So dissappointed!
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2 | 112 | April 29, 2025 |
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Acrylic Emboss Stamp settings
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7 | 176 | May 27, 2025 |
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Laser stopped etching
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4 | 62 | May 26, 2025 |