Community Support
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About the "Problems and Support" category
We’re so sorry you hit a snag! Please post with a short description of your problem in the title, and community members will try to help. This section is not monitored by Glowforge support, so you will need to contact o… |
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1 | 5578 | November 30, 2016 |
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How to get help
Ugh - so sorry something’s wrong! Let me try to get you pointed in the right direction for a solution. If you have a question, the answer is very likely here, on this forum, already. You can check the FAQ, but the best … |
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1 | 11500 | January 27, 2021 |
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How We Troubleshoot
How We Troubleshoot Using your Glowforge should be a delightful experience. You should be able to drag your design into place, add material, and click print for beautiful results every time. You should never hit a snag.… |
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45 | 11744 | March 19, 2019 |
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Yellow Light Help Needed
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5 | 20 | August 12, 2022 |
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No lights inside Glowforge
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1 | 21 | August 12, 2022 |
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Free glowforge desings in premium
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2 | 30 | August 12, 2022 |
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Black arch at bottom of app screen
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1 | 29 | August 12, 2022 |
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Exclamation point error
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2 | 57 | August 12, 2022 |
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Laser suddenly not working
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8 | 67 | August 12, 2022 |
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Help my laser is not firing
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7 | 56 | August 12, 2022 |
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"Set Focus" is not working properly - sudden change
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3 | 55 | August 11, 2022 |
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Oh, the HEAT!
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4 | 79 | August 12, 2022 |
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Help, laser on but then nothing
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1 | 48 | August 11, 2022 |
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Glow Forge stuck won't print
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18 | 58 | August 12, 2022 |
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1/8" corrugated cardboard
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1 | 67 | August 11, 2022 |
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Orange/Yellow Light
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4 | 53 | August 11, 2022 |
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Glowforge + Extend warranty
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1 | 58 | August 11, 2022 |
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Dredded yellow light
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4 | 73 | August 11, 2022 |
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Proofgrade materials or my machine or me
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5 | 74 | August 11, 2022 |
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My Camera didn't take a picture
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1 | 61 | August 10, 2022 |
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Machine not cutting through material fully
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4 | 75 | August 12, 2022 |
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Laser Stops engraving random areas
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7 | 90 | August 11, 2022 |
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Laser not cutting through
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6 | 78 | August 11, 2022 |
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Server issues with Dashboard? - Designs fly off grid and disappear
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2 | 95 | August 10, 2022 |
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GLowforge isn’t cutting acrylic cleanly
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3 | 84 | August 11, 2022 |
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Head not found…
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3 | 73 | August 10, 2022 |
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Adding on my refurbished glowforge to an existing account
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2 | 80 | August 9, 2022 |
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I hoped support would be better
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12 | 153 | August 12, 2022 |
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Laser will not print project
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3 | 79 | August 9, 2022 |
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“Lid Open” After All Troubleshooting
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1 | 67 | August 9, 2022 |