Community Support
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About the Community Support category
We’re so sorry you hit a snag! Please post with a short description of your problem in the title, and community members will try to help. This section is not monitored by Glowforge support, so you will need to contact o… |
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1 | 8188 | November 30, 2016 |
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How to get help
Ugh - so sorry something’s wrong! Let me try to get you pointed in the right direction for a solution. If you have a question, the answer is very likely here, on this forum, already. You can check the FAQ, but the best … |
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1 | 14453 | January 27, 2021 |
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How We Troubleshoot
How We Troubleshoot Using your Glowforge should be a delightful experience. You should be able to drag your design into place, add material, and click print for beautiful results every time. You should never hit a snag.… |
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45 | 16468 | March 19, 2019 |
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GF pro - is engraving and scoring but not cutting
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2 | 18 | May 11, 2026 |
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Proofgrade wood and acrylic crumble
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1 | 75 | May 7, 2026 |
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Just Purchased Aura, and cant get it past focusing :(
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1 | 40 | May 9, 2026 |
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Glowforge Wifi issue
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1 | 41 | May 6, 2026 |
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Performance series
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1 | 46 | May 5, 2026 |
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Will only calibrate
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1 | 35 | May 4, 2026 |
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GF For Sale - very little use
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2 | 59 | May 3, 2026 |
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Snap alignment box
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0 | 39 | May 1, 2026 |
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Glowforge cutting is offset from software image
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2 | 53 | May 1, 2026 |
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Past designs without membership
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1 | 87 | April 27, 2026 |
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Spark cutting sequin fabric
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2 | 68 | April 27, 2026 |
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Cutting issue - EKphemera template
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4 | 93 | April 24, 2026 |
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Earnings Page
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1 | 77 | April 19, 2026 |
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How do i crop an image
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1 | 54 | April 17, 2026 |
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29 dead Glowforge units in 7 years
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20 | 493 | May 2, 2026 |
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My machine is offline
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1 | 62 | April 14, 2026 |
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Before i throw my glowforge to the trash
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13 | 441 | April 22, 2026 |
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How do I shut down the internal fan?
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4 | 78 | May 9, 2026 |
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GFUI import at wrong scale
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11 | 57 | May 6, 2026 |
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Curious ... dryer vent use?
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6 | 103 | May 6, 2026 |
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My machine picks and chooses when to engrave
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5 | 65 | May 5, 2026 |
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Design catalog not loading to dashboard
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10 | 86 | May 2, 2026 |
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Error message when adding design to my dashboard
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8 | 73 | May 1, 2026 |
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Any advice on engraving on TCG binders?
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3 | 134 | April 29, 2026 |
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Glowforge Plus Laser not Firing
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3 | 54 | April 28, 2026 |
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Repairs on a Glow
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6 | 119 | April 25, 2026 |
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Glowforge plus homing error
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3 | 70 | May 4, 2026 |