Community Support
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About the Community Support category
We’re so sorry you hit a snag! Please post with a short description of your problem in the title, and community members will try to help. This section is not monitored by Glowforge support, so you will need to contact o… |
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0 | 8210 | June 20, 2015 |
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How to get help
Ugh - so sorry something’s wrong! Let me try to get you pointed in the right direction for a solution. If you have a question, the answer is very likely here, on this forum, already. You can check the FAQ, but the best … |
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0 | 14502 | October 21, 2015 |
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How We Troubleshoot
How We Troubleshoot Using your Glowforge should be a delightful experience. You should be able to drag your design into place, add material, and click print for beautiful results every time. You should never hit a snag.… |
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44 | 16613 | March 12, 2019 |
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Material settings for Aura
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17 | 115 | August 15, 2026 |
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Glowforge pro pauses immediately after job start
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1 | 60 | August 7, 2026 |
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Hi everyone how can i get my designs perfectly centered on my slate coasters? i grouped the 4 design i want to put on each coaster tia
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2 | 110 | August 12, 2026 |
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Premium Upgrade Problem error message
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1 | 67 | August 3, 2026 |
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Laser beam stopped working mid-cut
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2 | 111 | July 31, 2026 |
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Wont power up... Considering parting out - GF Pro
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1 | 118 | July 30, 2026 |
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Camera not taking pictures, not able to order replacement cable to Europe and support page not there
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8 | 113 | August 2, 2026 |
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Removing ridges from edges of thick acrylic
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4 | 115 | July 24, 2026 |
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Acrylic Re-melting Together
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1 | 62 | July 20, 2026 |
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We just moved the glowforge…
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6 | 109 | July 18, 2026 |
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My Passthrough Has never worked properly on my Glowforge Pro
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3 | 97 | July 18, 2026 |
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Glowforge Yellow light
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2 | 76 | July 20, 2026 |
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My glowforge doest cut anymore what can I do?
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1 | 90 | July 17, 2026 |
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Aura is not cycling on
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0 | 54 | July 17, 2026 |
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Faux Leather Koozie Help
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2 | 87 | July 15, 2026 |
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Aura engraving ok but cutting wrong each time
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1 | 76 | July 13, 2026 |
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GF moving objects post upload (Illustrator SVG)
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2 | 87 | July 11, 2026 |
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Frustration with the file shop
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1 | 95 | July 11, 2026 |
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Printer cable packaging
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9 | 182 | July 17, 2026 |
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Why is my engraving doing nothing byt moving for a long time before actually engraving?
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3 | 94 | July 6, 2026 |
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Glowforge Pro laser starts weak, then quickly fades
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1 | 80 | July 11, 2026 |
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Can anyone suggest other filter options for my Glowforge Pro?
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5 | 105 | July 9, 2026 |
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New Aura User: Need Help With Manual Cut Settings
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2 | 60 | July 1, 2026 |
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Small flexible mesh around wires in Pro dislodged?
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4 | 82 | July 17, 2026 |
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Camera issue! camera did not take a photo
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1 | 55 | June 27, 2026 |
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eufyMake safety
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1 | 83 | June 27, 2026 |
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GFPro not marking material
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5 | 89 | June 23, 2026 |