Have you been able to read some of the troubleshooting steps for not cutting through? Here is a stock answer from Glowforge staff.
Three first steps to eliminate:
- material dead flat
- lens and windows clean
- crumb tray seated properly.
And if not Proofgrade, then yes, some plywoods will definitely require more juice on occasion.
Have you tried to print the Gift of Good Measure on Proofgrade Draftboard for a base line?
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