Can't delete a project?

[Bigjohn]

So - Can’t delete the project - for whatever reason the 6 hex coaster project is showing only ONE…? and I can rename it but not delete it. I need to reset this so I can use it.

And why can’t I COPY one??

[dwardio]

Click the “three dots” icon at upper right and select reset design. You can copy your own designs at will, but catalog designs are for all intents and purposes copy-protected.

You may find this post helpful, too…

Best practices for exiting designs in the GFUI

There have been a slew of tickets opened in Problems & Support regarding designs (both GF- and user-supplied) “disappearing” from the GFUI (app.glowforge.com). In many cases, the root cause has been the unintentional deletion of design elements while “clearing” the app for a new print. The problematic workflow seems to be: Open existing design (or create new one and import artwork) Edit placement and settings Print Iterate through 2 & 3 until perfection is achieved Prep for next job by selec…

[Bigjohn]

no 3 dots. there is an inverse carat ( ^ ) indicating drop down. The delete option is gray, the rename option is the only one available.

[jbmanning5]

You have to open the design to reset it.

[Bigjohn]

OH CRAP.
That’s SO not intuitive!!

[vee]

I’ll pass your feedback on to the team, @Bigjohn. I’m sorry for the inconvenience, but I’m glad you were able to get that resolved - thanks for the help, @jbmanning5 and @dwardio!

I’m going to close this thread, but if you run into any other trouble please start a new topic or email us at support@glowforge.com. We’re here to help!