Most alignment problems come from the material being closer or farther from the camera than expected. However, if you have moved your Glowforge, the camera may be improved with calibration. If you haven’t recalibrated your Glowforge since you received it, or since you last moved it, recalibrate the camera.
The recalibration feature is in Beta and support is only available at this community post.
In addition, we recommend using Set Focus to fine tune your design placement before printing. You can read about Set Focus here.
Should you run the camera recalibrator and use Set Focus, and still find that you have an alignment error of more than 1/4", please contact us so we can investigate.