One note - your Performance printer (basic, plus, or pro) comes with unlimited size prints (free forever). The new Glowforge Aura comes with prints up to 100k in size, free forever; you need Premium to unlock bigger file sizes.
Although I’m a fan and active user for many things on Discord - this should be like any other service in which one has to opt-in rather than scrambling to find an option to op-out. And then adding insult to injury in that there is no such opt-out option. New and shiny is fine and well, but I shouldn’t have to actively close the distraction after every job.
Thanks @LogicGeek for your feedback about the chat window. You can hide the chat window after you start a print by clicking the Hide button (you’ll need to hide the window for each print if you don’t want the chat feature to show up after each print).
I’m really glad to see the Aura but as a Pro owner I have mixed feelings about what it means for the company’s future.
The good news:
Glowforge’s hardware division isn’t gone. After years of basically nothing but remixes of the original Basic/Pro parts, and nothing new in a long time, they came out swinging. I am pretty sure that a few weeks ago I posted “we may never see new hardware again, just Premium upsell efforts” and I am glad to be wrong.
Strong retail partnership means there’s good bizdev at Glowforge and we’ll see increased public awareness.
The bad news?
The Aura (and Discord integration) could be a sign that the less techy craft market is the company’s future and our “Performance” machines, with their high cost, smaller market, and grouchier users, are the dinosaurs that will never receive upgrades.
The 100k free printing file size limit on the Aura is crippling and clearly designed to apply pressure to go Premium… And Premium is really expensive. $50/mo is not much for a business, but for a hobby user, especially of a $1200 machine? Yikes. And if there ever is a Pro 2.0 it seems likely it will also require a Premium subscription for core functions.
Overall I have more optimism about the company’s future than I did yesterday. Congrats on the release.
Post some new product manager positions already @dan.
How does the new Aura compare to the other GF lasers? I know the size is smaller, but is the power less? What can it do and what can it not do compared to the other machines?
Haha. We noticed that yesterday after his post went live and had a laugh about it and welcomed him since this is probably his 1000000th post or something like that.
Thanks for this, but the Glowforge does not cut 11 x 19.5. It is actually 10.9 x 19.418. Not trying to split hairs, but this matters to people trying to cut 11" squares. Also the Glowforge pro will cut 19.418" x infinity because of the pass through.
It’s been well over a year since Support disconnected from the forums and works only from the submission page or direct email for any interaction of any kind.
This is the thing that I am surprised isn’t being talked about more. I’m sure a lot of files would be under this but photo engraving would be kinda out the window with that size which I’m sure people would want to do.
Compared to $10/month for a Cricut Access or Canva Pro subscription, Glowforge Premium’s cost does seem exceptional. I sometimes wonder why there isn’t a $10/month tier that doesn’t include the catalog. The value isn’t there if you’re just subscribing for the convenience features (fonts, shapes, etc) and not the premade designs.