For two day nows I keep getting “An error occurred on your Glowforge. Please refresh your browser before printing. It may also help to turn your Glowforge off and then on.”
I have done all the above many times and nothing has worked.
Any help would be greatly appreciated. Thank you.
This is usually a file error (try one of the provided designs, the Gift of Good Measure is the one suggested by support) or a wifi/internet connection issue. There are a few threads in Problems and Support on this.
I have tried different files…I will try more.
I had a couple of those over the weekend cutting sheets of Ear Savers. Here’s how I clear them:
- Turn the Glowforge off
- Sign out of the app
- Manually clear all cookies and cached info using the browser’s settings menu
- Close/shutdown browser
- Start browser
- Sign into app
- Turn on the Glowforge
YMMV, but this works for me every time. Good luck.