Filter shipment typo(?)

filter

#1

I’m a Day 2 buyer; I got my Pro email today. I opted not to take the unit until the filters ship, since I have nowhere to vent it anyway.

I was at World Maker Faire and I was concerned that there were no filters there at all; it seemed like if they were really going to be ready before January there would be one or two units ready by now to show off. I got an unexpected message when I opted to delay my order, though:

Is that a typo, or could it be for real?


#2

Wow! That’d be awesome!
Well, if they mean September 2017, that is.


#3

Hmm, that’s concerning. Would you mind if this topic was moved to problems and support, so that we can get an actual staff member to weigh in on this?


#4

Moving doesn’t trigger Support to look. Only a new topic created there does.


#5

Ah, good to know.


#6

Chuckle! You might be the first to delay for the filter, it’s probably a typo. Just let Support know by posting it in Problems and Support.


#7

Oops! We’ll need to fix that. Thank you for pointing it out.


#8

While that’s unfortunate, it is what I expected.

@dan, I am hoping to see some details on the status of the filter in your next update. I am not feeling confident that I will be seeing it in December.