Did anyone modify or change anything about their GF to permanently fix the “Scanning” forever issue?
Glowforge is sending a “Black Cable” replacement that supposedly will fix it. However, this will be the second cable they’ve sent me. Sounds like a flaw in the design of the machine to have something like this malfunction all the time, or if that’s even the issue at all?
Before you ask questions here’s a reply checklist.
- Yes the Internet is stable.
- Yes the thing I’m scanning is clearly light and easily scannable at 1/4" thickness.
- Yes I’ve cleaned all the camera and laser lens.
- Yes I’ve power cycled the machine.
- No there is nothing wrong with my Adobe Illustrator files.
The Glowforge was working fine for the last X amount of months in the exact position it is right now. When all of a sudden without warning or anything it decided to start having this scanning issue.
What happens to my glowforge?
I turn on with a piece already inside the machine. Gets scanned with initial startup, set my laser settings and start the job. Job finishes and I remove my finished piece. Great all is well no problem.
Get ready to do next job, clean off bed and put in new sheet of material to cut/engrave or whatever I’m doing… Close the lid and… “Scanning” forever happens. Without fail this will happen multiple times. Anytime I want to work with the machine I have 1 job per power cycle (Power Cycles - when I say this, I mean. I turn it off by switching it off behind the machine, unplug it from the outlet for about 10 secs; plug it in and turn it on. Is this necessary? Probably not, but at this point what else do I do?)
Been happening for the last two weeks. Glowforge is really slow with customer service so while I wait for them I wanted to ask you people if anyone has had this issue and if there’s a way to solve it since GF won’t help me past trying to sell me more parts that go bad that I have to replace often.