Correct. The initial offerings for the crowdfunding were only for Basics or Pro models. They only decided to offer the Plus models after the results of the beta and Pre-release testing, at the suggestion of some of the testers. (It was an addition to the line based on customer feedback.)
Huh… well I will admit our business feels a bit ripped off given the Basic model is much cheaper now and we paid for the same price as what the Plus model is being offered for; without any compensation for that gap. Will need to contact Customer Service over this.
When exactly did you order the Basic? There was one brief period where the price of the Basic was higher than the current price of the Basic, and Glowforge offered to refund the difference in store credit at that time for those who qualified when they posted the new pricing.
I received it in 2017, but purchased it well before that date so yeah it was much more than what it is now; and it was purchased with a filter. I have sent a message to Support and so we’ll see where that goes. Thanks for this info!!