So, my orange light went on after 3 months of owning my plus… did all the trouble shooting with glow forge support and now need to send it in… Glowforge wants to send out a refurbished one.
I am not 100% sold on the reliability - especially after three months of owning one. They will not give me detailed information as far as hours run or projects made on the refurbished one they want to send. I am concerned because if they have done “extensive testing”, it had a prior user that it broke down for, and the laser tube lasts 10,000 hours (or less). How do I know what I am getting? Is this one going to break down after three months like my brand new one? Do I have valid concerns or am I over-reacting to the “refurbished” after I spent good money on a new one?
Any advice is greatly appreciated.