We just got the machine, went through the calibration and connecting to the internet, but it shows offline.
1, Went through the regular process to connect to the internet, shows congratulations, but is still shows machine as offline.
2, Wifi works fine, tried through multiple computers, both mobile and cable wifi, restarted everything including router, tested with the cmd ping and it was pinging 50 send/50 received/0 lost/min 35 ms/max 71ms/avg 41ms. similar results on a different computer
out of ideas why it is showing offline here. any help is greatly appreciated