Hello
Has anyone else received a survey from Glowforge
If completing the survey you get a $50. 00 Amazon card?
Thank you
I havenāt received a survey yet.
Not that I can recall. Itās possible that itās legit, or it might be a phishing expedition, so be careful.
If you want to ask someone from Support if it is legitimate (they would be the only ones who would know for sure) you need to start a new Thread in the Problems and Support section of the forum.
Nope. I just checked my email, and nothing popped up when I woke the computer still logged into the forum.
Thank you
I think Iāll get in touch with support
Thanks for the suggestion
Iāve not opened it because Iām afraid it may be a scam
Itās probably safe to open, but donāt-donāt-donāt click on anything. Read the message and you will be able to spot most phishing attempts. I usually forward such things to the appropiate email for whatever company is being spoofed. (look up āreport phishing [company name]ā in a search engine)
Up-to-date operating systems and mail programs are secure against the old āwormsā of yore, when just openign an email could get you in trouble. Nowadays, itās mostly social engineering or greed that get folks. (IT folks, please correct me if Iām wrong.)
Thank you
Iāve not opened it but will follow your advice and check it out
Thanks so much
Sounds like a scam.
If Glowforge is going to survey owners, I would expect they would give store credit.
You are right; I didnāt focus on it being an āAmazonā card.
This was confirmed by Glowforge. The giftcards were stated to be sent by the
end of september but noting as of yet.Um, today is the end of September so if they were placed in the mail today, theyād have done what they said they would.
If you donāt get it in a week or so (maybe more on the āsoā side the way USPS has been working lately) then would be an appropriate time to raise the flag to see if they were sent out or delayed.
September isnāt over just yetā¦
I opened another on support and they confirmed it was legitimate and I should get it within 10 days or the end of September
Yes, but September of which year?
(Sorry, that is a long-standing joke in the rep industry. Sometimes things run a little late and thereās nothing you can do.)
It says " by email" lol
Indeed. You have a legit beef it itās not in your email now. They set the end of September date based on existing conditions so there should be no unforseen impacts from the pandemic, work from home or supply chain.
I expected it would be a physical card so you could gift it on if you wanted but the e-card is easier to deliver to the end recipient.
Let us know if you have it.
not as of yet
The support team is not going to see it in this thread, and since it did turn out to be actually a thing, someone who filled out the survey needs to either shoot support an email or open a post in the Problems and Support section of the forum so it opens a ticket.
They might be running a little behind due to last weekās shenanigans, but they will want to get those out ASAP. (And if someoneās already asked about it, sorry, Iām not keeping up with all of the posts these days.)
Iāll ping the team and let them know that thereās been a holdup!
Just heard back - thereās a slowdown on Amazon in ordering them, they should be out in just a few days.