I’m a Pro buyer. I bought mine late in the day on day 6 (sept 29th). I received the email around 8pm on Friday the 13th. Which also happens to be the day my 10week old daughter rolled over for the first time! I didn’t see the email until 4am on Saturday, my little human just went to sleep so I was able to take the next hour and a half to read through everything and tell them YES, Please send now. (I never read the fine print, but this time I actually did). So now it’s just a matter of waiting for the shipping email. I’ve started to get excited again. There are only 3 things I’m worried about now, the irrational worry that I may have submitted the form wrong and they don’t know that I want it now. The worry that the grayscale depth translation didn’t make it into the software, and the worry that the offset error that has been happening will make many of the projects I want to do very difficult. I feel like I’ll probably be just fine, and it will be far less of a learning curve than my x-carve was. Optimism has returned to me.
To everyone that is out there waiting for their email. I understand all the emotions tied up in it. I took out a loan to get the glowforge, and I almost canceled about 6 times. So I understand how you’re feeling, and yes, it’s likely that the wait will still be quite a while for a ton of people, my air filter is scheduled for the end of March next year, so yeah…Many of the founder status people will still be waiting for a good chunk of time. Try to look at it this way though, the only thing Glowforge has actually done wrong during the last two years is: 1) being too good at marketing (the ad really made the product more finished than it was). 2) being extremely optimistic people. In a way these were both nessesary, Glowforge didn’t initially have enough money to get this far in the production process, without endearing is all to the possibilities of what we could do with the Glowforge, they wouldn’t have been able to produce this machine at the quality it currently is, and that is the point of the thing! The Glowforge was made with the concept of cutting out the hard parts of working with a laser. This is no small feat. it’s similar to trying jump technology from running DOS to running Windows 10. Now I’m sure if I had $16,000 laying around I would have bought an epilog and I could have learned it well. But I had to take out a loan in order to get the $4170 I bought the Glowforge with. If you look around, all the people trying to make a easy home-use laser cutter are still working on it, or they are making a far inferior product for the price. Mr. Beam for example is still only able to cut a few millimeters! The product we’re still waiting for, is awesome! It’s obvious from the ‘made on Glowforge’ posts. And I’m certain we will all get our units well before any other company comes out with a better option.
And don’t forget, our support is part of the reason this technology has improved as much as it has. You are helping shape a major technological advance! Hang in there!