My plan is to keep these issues separated on their own threads, but if you’d prefer another alternative, I’d be happy to oblige.
Updated: Diff. intensities during a cut - #25
I’m afraid we’ll need more information to investigate further.
If possible, could you please send me a screenshot of what you see in the Glowforge app when this happens? Make sure to include the rulers in your screenshot and show as much of the bed as possible
To take a screenshot:
- Mac: Press Shift-Command-4 and click and drag a box around your image. You’ll find the screenshot file saved on your desktop.
- Windows: Click on the Start Menu and type “snipping tool”. Open the Snipping Tool > New then click and drag a box around your image. Click the Save icon and name and save your file.
Send us the screenshot, and we’ll be happy to take a look.
Another option might be to take a short video of what you’re seeing
In either case, I’d be happy to take a look.
Updated: Too many passes than requested - #10
I extracted the logs to investigate the problem you reported, and the only failed bed images I saw were because the lid is open.
How long is it taking to update the bed image after closing the lid? It it just taking longer than you expect?
If you have trouble with it not updating at all, let me know the time/date and I’ll be happy to check out the logs.
Wrap Up
Let me know if I’ve missed anything, or if you have any other questions.
Finally, I’m glad to hear your settings came back when the outage was over, so I’ve updated and closed that other thread: Lost all settings - #5