you may not be able to access app.glowforge.com
As Glowforge uses Google cloud for their app and print services, I doubt it will have much of an impact.
I thought that the AWS outage might be a reason for the spinning and spinning, … You say no, so is there another reason why my print is just literally spinning?
Welcome to the Forum Tina!
I think the outage is definitely effecting your job
If you have questions about whether GF is working properly, go to the status page. It’s in this update post:
If you are experiencing spinning, it could be your file or your connection. The Amazon outage will not affect Glowforge as their system is not used by Glowforge.
I remember @dan saying the servers that ‘rip’ the jobs are Amazon AWS servers
Am I wrong?
Glowforge uses Google cloud services as far as I know which really isn’t much. There is a slight degradation of service being shown: https://statuspage.glowforge.com/
According to https://statuspage.glowforge.com as of 1544 PST, their SQL database is not up to full capacity:
Seems a little of both
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