Hello, @cslpr787 I’m Ray and I am stepping in for my colleague David. It looks like David was able to respond to your concern on the other forum thread you opened up here: https://community.glowforge.com/t/laser-glass-tube/98011/8
We last left off by requesting a photo of your laser tube. Once you reply back with a photo of your laser tube on that forum thread we will be more than happy to help! To mitigate any confusion I will go ahead and close this thread and we can continue correspondence on the other open forum thread we have with you. Thank you!