New machine with blurry lid camera that can't recognize material

[Jules]

Have you run the Improved Lid Camera Calibration yet?

Lid Camera Calibration Beta

One of the most requested Glowforge features is a way to improve the alignment between the camera preview and the actual print on the software. Our team has been working hard to make this happen for you, and today we’re releasing an experimental beta tool that is available for everyone right now. We would be extremely grateful if you could try it out for us. The tool builds on the data we gathered from the Snapmark experiment. It prints an entire grid of markings on a sheet of Draftboard, takes…

(If you run that and it doesn’t improve, you’ll want to open your own new thread in Problems and Support. It creates a ticket for you with the support team.)