No more upgrades. Price increases coming

I don’t think this price change announcement should come as a surprise to anyone. I was counting on the Pro going to $8,000 back in 2015. In fact, it was part of my decision to purchase two of them.

Of course at the time I didn’t expect to wait 25 months to receive them but I think Dan and crew did a pretty decent job keeping everyone in the loop. At least enough that I didn’t cancel my order… so you have to chalk that up as a “win” for Glowforge. :wink:

They arrived a couple days ago and I can’t wait to set them up this weekend.

-Novak

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Congrats! (And you made a great decision!) :wink:

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Any luck?

No still waiting…sent another email. Hopefully hear from them before they stop the upgrade. I know they are busy but thought id at least hear back by now.

If you’ve told us unequivocally that you want an upgrade (vs. asking questions about it, or saying you might want to), and we’re not able to complete that for you by the cutover date, we’ll make sure it happens after.

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Yes I would unequivocally will want one. I just wanted to make sure. Ill wait until I hear from support then. Thanks for getting back dan.

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I’d like one too. However, I’m running into difficulties with payment. Your current payment schedule lists you as getting paid* on March 12th, 2018 (this date can change without any notice and for any reasons I’m not prepared to give you).

  • “Paid” means you’ll get an email asking if you still want the money. The actual payment will then be issued antime up to six weeks after.

Since the price is increasing, and I still don’t have my first one (Feb 7th as of today’s date), I did what any crazy person would do in my situation… I BOUGHT ANOTHER ONE.

The great thing is that I can cancel at any time, so when I get my first one, I can make the decision to cancel the 2nd if I am not impressed. However, I have a feeling that I will be happy that I bit the bullet and bought a 2nd once my first Glowforge is up and running.

One question… since I ordered a second one, it is not appearing in my account with a shipping/account status. I still only see the first one. Do I have to make another account even though my first order is under the same name/email?

Thank you to all of the beta testers and owners out there who post continuously. Without your input, I could not have been more confident in my decision of getting a second one before even seeing the first. @dan Thank you to Glowforge for giving me the option to cancel at any time up until the shipping date!

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You bet. I don’t know the answer - can you post in problems & support?