Order parts not listed on the SHOP link

Can someone give me information as to how to order spare parts that are not shown in the SHOP link? I am not in need currently, but I would like to have a few parts on stand by.

Thank you.

you mean shown as out of stock? or NOT in the shop?

I don’t know that you can order anything that isn’t in the shop.

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Send an email to support@glowforge.com and ask if you can buy them in case of need. They might not have them available, but they might be able to hook you up with some. (Depends on the parts most likely.)

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I would like to order extra wheels that go under the Printer Head.

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I don’t blame you!!!

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I am in the process of cleaning my GF, and I noticed some black residue along the track. So, I figured it would be best to have some, for the future. I have a spare black cable, printer head mirror, and a printer head lense.

I ordered some spare wheels last week and they shipped fairly quickly.

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How did you order if they are not listed?

Sent a request through “contact us” on their support webpage.

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Thank you so much.

As @Jules said just email them. I did and ordered two sets of those wheels. They were pretty quick to send the invoice and parts.

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Do you mind my asking how much a set cost?

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Two sets of wheels were $14.48 pus $10 shipping and taxes came out to $26.58

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Thank you.