Received my GlowForge yesterday. Arrived just as the UPS driver was preparing to leave, he was 15 minutes early and hadn’t noticed delivery had been scheduled between 3:30 and 5:30 pm.
The box arrived with minor cosmetic scraps and some liquid contamination on the surface of the box (probably oils and dirt from the vehicle flooring). All four handles were still attached though two of them were starting to pull out. Required two people to bring the box inside and removing the laser from the box. Un-boxing was straight forward and simple. No visible damage, scrapes or cosmetic imperfections on outside of the the laser. Assembly was minimal and simple to do (previous post and videos regarding this helped greatly). I noticed the laser lens came with a fingerprint already on the lens (Didn’t have to do it myself )
After placing the laser on its new home I noticed the lid was scrapping when opening and closing. At first I thought what I was using as a table was off but when I checked, the laser was sitting perfectly level on the workbench. The lid was not misaligned either (There have been previous comments regarding this issue).
After extensive trial and error I came to the conclusion what looks to have occurred is during assembly the glass covers on either side of the lid could have been affixed further away from the lid to allow a larger gap between the lid and the two glass covers. The gap between the lid and side glass covers is really small (needs a larger gap tolerance for any assembly issues, if the gap was another millimeter wider on either side this would have helped). I had to place a shim underneath the middle of the laser enclosure to help open a gap enough to allow the lid to be opened and closed without rubbing against the sides.
Except for the issue with the lid I am pleased to see the laser had no cosmetic imperfections, damaged shipping container, lost handles, un-boxing and initial staging of laser was easy.
I have not yet setup and powered on the laser to test operation. Will post pictures and further updates once I have a chance to further test the laser.