Related to Discussion: 0.5" focus range not achievable

[palmercr]

@jae

Thanks for writing. The specification says “Lens moves internally up and down inside the head to focus on materials up to 0.5” (13mm) thick”. I can confirm the tech specs are correct - your Glowforge will focus on material from 0" to 0.5" thick, and will not focus on material outside that thickness range.

So apparently my Glowforge will be different from Scott’s if I believe this statement from support.