Well glowforge wants $200 for shipping not including the cost of the repair. They did not give me a ball park figure of the minimum to maximum cost to repair so if I can’t afford the repair I will be out $200 without my glowforge getting repaired.
At least let me know the maximum amount I’m looking at to fix the lid.
If they recommend me to glue it myself “I give you permission to glue it” There must be other alternatives
- I’m a simple military man and I know there is always a work around any problem
- another solution with be for glowforge to send us a new lid with instructions on how to properly disconnect and re install the lid as an option and we can send them the broken lid.
- this method also allows the R&D to look at where the failure points are on these “few Glowforge’s that suffer this lid separation problem”
Please let me know how much is the final cost Glowforge is charging you - maybe if I can afford it maybe I’ll do it.
By the way I’m one of the initial backers of these guys - I believed in them even when people were pulling out their money out because it took forever to get the glowforge.