Primarily a lurker here, so you may not recognize my name, but I read the forums regularly. I’m coming out of the shadows in search of some encouragement. I typed up a bunch of vented frustrations here but have removed them. I know plenty of people have voiced much of the same concerns. I do want to point out though, that this was a preorder placed for a product supposedly shipping in December of 2015. Almost 2 full years ago. I think a lot of the community here has remained involved enough that it doesn’t feel that long, but it’s important to keep in mind the silent majority who have been very patiently waiting for so much longer than anything hinted at when their money was taken.
So as I said, I didn’t really come here to vent frustration (though sorry in advance for the negativity. and please forgive me if some steam escapes). Instead I’m writing this because I find myself completely lacking any excitement that I originally had over this product. I’ve gone through countless pages about laser cutting, project ideas, put together pinterest boards, kept lists of project ideas that I could start once I got the laser…pretty much what everyone else has been doing. But after so long, it doesn’t even feel like a real product anymore.
Imagine telling your kids in September of 2015: “Hey kids, we’re going to disney world in December and it’s going to be amazing!” And then when they ask about it you have to tell them “well, we’re not quite ready. we’ll go in the summer”. And then the next December, and then the next Summer, and you’re still telling them “in a couple of months, we’ll go”. At a certain point, you just don’t believe the person telling you that it’s “right around the corner”. That’s kind of how I feel at this point. But even worse, I’ve waited so long, that even if I accept my machine is coming within the next month, I don’t really care. I’ve had so many ideas for things to do with it that they feel like they’ll never get done, even if I get my machine.
On top of that, I’m one of the lucky individuals who gets significant time off for paternity leave (I’m in the middle of it with my 1 month old. another big life change that has happened since preordering). I had hoped that I’d get my machine with enough time to play some before heading back to work in October, but it’s not looking good. And as a 7th day Pro order, I’m highly skeptical that they’re still on track for October. They’ve been shipping Pro units for almost 2 months, but are still on the first day, and I’m supposed to believe @dan that days 2-30 are all going to be shipped within the next month or so? Not even accounting for basic orders.
I’m not considering cancelling…at this point it’d be silly. But do I regret forking over my money 2 years in advance? Yes. I knew what came with the preorder territory, but felt like it was worth it to save 50% (except that MSRP price point so far also appears to be bogus marketing material). I guess I’m just trying to make it something I’m excited for again. I don’t like spending so much money on something that doesn’t really get my juices going. But I’m not sure what else to do. Looking at laser made projects and ideas just makes things worse. It’s like watching videos of disney world rides I don’t know when I’ll ever get to go on. I appreciate the bonuses the team ahs provided to help ease the suffering, but at this point, it’s all still promises and somedays for me.
TLDR; I’m tired of waiting and the wait (and broken promises) have deteriorated my excitement.