I have to say that this delay, while of course not thrilling, doesn’t shock me. The reason I pre-ordered the Glowforge is because they’re trying to do something quite innovative, and by definition innovation is risky. If you look at large software projects in general, there’s about a 90% failure rate - they rarely hit their time and budget target. And hardware projects are much harder than software projects. So I take the attitude that I’m supporting something I’d like to see happen, and don’t bet on dates at all - after backing many Kickstarters, even the simplest projects miss dates fairly often, and GlowForge is far from simple.
About the only complaint that I have with Glowforge is the lack of transparency. I know that all startups are irrationally optimistic, and I don’t mind it - more cynical people wouldn’t even try! But while Dan has to be careful about what he says since he’s got investors and very serious competition, I’d hope that he could be a little more open about risks. His previous startup (the cool Turtle game) was more open - it’s probably just harder to be transparent with more people’s jobs and money on the line. But, still, it’d be good for both customers and Glowforge for them to be a little more open about risks and status. And as long as Dan is better/faster than the competition, he’ll be fine!