@OgreWagon Here’s the timeline:
- March through September: You use your Glowforge, which talks to the same servers as every other Glowforge.
October: Glowforge Premium Beta begins, introducing the “Fast Lane” feature that speeds up processing of a design after you hit the print button. Your files continue to be opened/rendered by the same servers as always. After you hit “print”, they’re now sent to the “fast lane” pool for processing.
Some time in November/December: Your free trial of Glowforge Premium ends. Your files continue to be opened/rendered by the same servers as always. Your Glowforge resumes sending designs for processing to the servers it talked to from March to September. They are no slower than before. People that choose to upgrade have their designs processed by the “fast lane” pool instead.
That last part is the only place where things diverged, and only for that one feature. You said you noticed a night and day difference in opening designs. Your designs have been “opened” by the same servers at all times you’ve owned your Glowforge, from March until today.