Snapmarks no longer working

Community Support
1

I have been using the snapmarks for about a month now, with no issues, until today. Recently, I have been receiving a pop up saying “everything looks good,” after clicking on the snapmark icon for alignment. As of today, I’m no longer getting that response, it just says “ready” and it’s taking about 4 times longer to supposedly align. However, it’s is not aligning properly. I tried shutting everything down and restarting, but I still have the same issue.

Thank you in advance for any help or suggestions.

Amy

2

Try posting the question in the Snapmarks Beta discussion thread. That’s the spot to get help/support with Snapmarks.

2 Likes
3

Thank you!

4

Thanks for the answer, @mpipes, that’s right. The Snapmark feature is still in beta, so the support team can’t help with troubleshooting yet, but you can receive support here: Introducing Snapmark (September 2018)