I’m now a couple weeks into having a Glowforge, and thus far, when it works, it’s awesome. When it doesn’t, though, which is about half the time (though I’m likely putting it too much through its paces), it’s frustrating. Here are some issues I’ve encountered–curious if anyone else has:
- Incomplete cuts on Proofgrade materials. I’ve had this issue both with Draftboard and Medium Maple.
- Imperfect camera alignment. I don’t trust camera alignment for anything more than rough placement, so if a print fails, my only hope is that I didn’t move the wood, and that I can just print again. But, then I get stopped by:
- Software hanging. I’ve had several cases where a large engrave, or even a simple cut, will have the software freeze in “Scanning your material” or “preparing your design.”
- Long processing times. It can sometimes take 10-20 minutes to prepare a print.
- No state saving. If I refresh my browser to try to deal with the software hanging, or I reset my machine, I lose my placement of the design.
A few software modifications would be incredible:
- Basic editing - the ability to rotate objects and scale them to precise sizes would be fantastic.
- Simple text boxes - a few fonts could go a long way for lightweight editing in-browser.
- Save state - GF should be able to save designs in progress in their exact placement
- Potentially - downloadable software. I imagine part of the issue is much of the processing is happening in the cloud, likely all at certain times, and I’d love to be able to use my local machine to accelerate processing.
- Ability to modify proofgrade settings. I now always want to cut my wood designs twice, even though it produces ridiculous amounts of char, because I don’t trust the default settings to cut reliably.
- Ability to save settings for my own materials.
Thanks for reading!
PS: I wrote this while GF’s software was hung. About 20 minutes ago I finished a simple, 1-2 minute laser cut in medium maple hardwood, it didn’t go all the way through, and so I tried to hit “print” again. It’s been stuck saying “uploading” next to print, and when I hit “print” anyway, it stays hung on “Scanning your material”. Think I’m going to have to refresh the browser–wish me luck!