Stuck on centering AGAIN!

:-/ In a way that’s sad - you’ve got 0 packet loss which means your connection is solid…which sadly leans more toward it being the cable

Ok - time to take some pictures of those connections - hang on and I’ll dig up those instructions!

Here you go: Cooling Alert unresponsive not outside temperature

Post those pictures here, and maybe go back to those first instructions and take pics of each of those (to confirm you’ve checked the right ones, and they don’t look hinky to them either) and then we’ll have to wait for a staff member to check your background logs and hopefully come up with an easy solution - unless another user comes up with something else to try that I’ve missed!


I’m so sorry you ran into trouble! I see you already emailed us about this and we’re working on it there, so I’m going to close this topic.

If you run into any other trouble or have other questions, please start a new topic or email us at