I am very confident that the Glowforge laser printer will be an amazing piece of equipment that I will enjoy using. That’s where I stand.
We are customers, nothing more. We saw cool videos and cool pictures and decided we want to buy this product.
This is my take on a few of the comments I’ve seen in the forum this morning.
“it’s a scam” - Its clearly not a scam. They display the printer at numerous maker fairs. There are a few out in the hands of beta testers. We just watch a pre-release version on Tested. THIS IS NOT A SCAM. That being said, if you think it’s a scam get your money back. You are free from the weight of this “scam” being on your shoulders.
“you owe us…” - Glowforge doesn’t owe us anything but a printer. We signed on for a product that didn’t exist and when was the last time you took an idea as complicated as a laser printer from idea to full production in a year. It’s not easy.
“independent audit” - See above comment where I said “Glowforge doesn’t owe us anything but a printer”
“this is costing my business money” - If you based a whole business plan on the Glowforge laser printer you are crazy. We have no idea how fast this will print or how long it will work. Why would you stake your whole business on an unproven device?
“You have my money; I can’t afford to have my money tied up” – Please get a refund ASAP. I’m not a wealthy man and I paid for this with a credit card like most people. I’ve since paid this off. That money is gone. If you need this money to pay a bill or keep food on your table what are you doing here. Get your money back.
I would encourage anyone who is not 100% behind this new revolutionary product to please get your money back and stop filling the forum and internet in general with your negativity. I don’t like butterfingers, but I’m not all over their forum telling them they suck and lied because they said their candy bar tasted great and it doesn’t. The only thing true about all of the complaints is that @Dan said they were targeting for a December ship date and then that there would be an update Friday December 2nd.
I like everyone else would love to have a Glowforge sitting in my maker space. But I understand that good things can be accomplished overnight, great things take a bit longer. My only concern is what I perceive as “Scope Creep”. I bought a laser printer. I don’t care if it can be an inkjet printer, 3D printer or anything else in the future. My preference would be that the Glowforge team focus fully on making the best desktop laser printer possible. I’ll buy an inkjet printer if I want one or a 3D printer.
Keep up the great work @Dan and the Glowforge team. I look forward to more updates because it just gets me more excited about what I’ll be able to do with this laser. Merry Christmas!