Can anyone advise me on how long I should except back and forth with someone from the support to take? I got a response yesterday morning to my calibration issue asking me to send a picture of the gold pins on the machine. I did, and never received a response. I sent a follow up today to make sure my photo wasn’t lost in the ether somewhere, and didn’t get a response to that either.
My GF has been totally unusable for going on three days and I was really hoping for some kind of resolution before the weekend…I’m having project withdrawals.