I’ve never seen this error before, any thoughts would be appreciated, as I’m stuck.
I just about always use .125 inch birch, which I got in a huge box from Amazon, I’m halfway through the stack, so the wood is the same, and after getting this message tried it on four different pieces.
[Clarifying: I choose uncertified material, put in the thickness, then use ‘set focus’]
I’ve restarted the machine as well as reloaded my browser.
I’ve taken the crumb filter out and cleaned the machine on the inside and reseated the base.
When I’ve experimented with cutting things that were too thick to fit, I’ve gotten a different error with more detail, removed the crumb tray, simulated the right height and it has worked. This is different.
I was able to put a piece of certified material in (with the code on it) and the glowforge successfully cut.
Any thoughts on how to troubleshoot this one? Thanks.
[I hope everyone is sheltering in place and finding peace of mind. ]