Tube Replacement - Game Changer for Overseas buyers?

[johnse]

Update to the update: We'll sell replacement tubes

Thank you for the clear and thoughtful feedback about our the importance of tube replacement for the community. I heard you loud and clear, and have spent the day with the team discussing what we can do for you. As a result, we’re changing our plan. If your tube needs replacement, you’ll have two options: We will sell replacement tubes so a Glowforge unit can be replaced without shipping it anywhere (price to be announced before we ship). We’ll replace the tube for you. This is free wh…

This was hashed out very shortly after the March announcement.