This needs to be better. My glowforge in not operational again, the second time in a few months.
Once again, I need to replace the black cable on the inside to fix the “lid error” message.
After emails and chats throughout the day yesterday, it has been determined that this cable needs replacing again. Fine, well not fine, not happy about it but it is what it is.
I need the part delivered tomorrow and now I cannot get anyone to give me the invoice for expedited shipping so I can pay and get the part shipped out.
This is beyond frustrating.
Does anyone have an extra black cable that they can spare? I will happily pay for it as well as shipping.
I am at risk of losing the biggest order to date and I am losing my mind.