Yeah I remember seeing that. Based on what I’ve heard from other projects I’ve backed, injection molds are tricky to get right. I just hope that there are no changes needed as from what I’ve heard, making changes to the molds can set things back quite a bit.
Maybe give everyone a free $100 referral, up to the max 10, for every extra month that it takes before the first non-beta unit ships… this might prevent some cancelations.
The December ship date led me to believe that this thing was more rounded out then it really is… I keep seeing posts about “if we do this” or “if we can do this” “this might work” “we could program this” too many unknowns. So I am sort of split between canceling and waiting it out…
@draconious_z, really sorry you’re feeling like you got a raw deal. Last thing I want is for you to feel stuck with us holding your dough. That would suck. I’ve waited for lots of projects, but I always knew what I was in for. If you feel, or ever feel in the future, like it’s not what you signed up for… say the word, we’ll pull the ripcord and get you a full refund.
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Having delivered many generations of tech devices over the years - 3Com Video Webcam, Sears Holdings store iPad and AT&T desktop VC - I’m confident that you will figure out the issues and deliver my Glowforge when it’s ready. I’m happy to have the absolute bleeding edge guys be someone else, but also happy to be a charter supporter. You’ll learn a lot as you get early production units into the wild and my unit will benefit from that. Those who aren’t comfortable with this state probably should be somewhat later adopters. Nothing wrong with that. I bought the Mac 512, 1st gen iPhone, etc and they all had issues, but I had a jump start on a revolution.
Keep the energy and focus on excellence and we will cheer you right along as part of the launch family.
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I like your attitude about waiting for the Glowforge and appreciate your own experiences. I tend to be a first adopter, myself and am still using my original iPad. I too, decided it was worth any risks to jump in with both feet…and I still feel the same now.
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